Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Iphone and Kenwood

Iphone and Kenwood

Plan

Premium

Country

USA

 

Device

(iPhone 8 plus

Operating System

(iOS 12.4.1

 

My Question or Issue

 I have a problem that just started about 2 weeks ago. I have a Kenwood ddx595 radio in my car I use spotify with and it worked great up until a couple weeks ago.  Now I cannot browse songs, playlist, Artist nothing at all from my radio. use to the screen on my phone wouid not let me control spotify I had to with the radio when pluged in with usb. Now i have to control it with the phone. I have the newest version of the spotify app and the kenwood app on my phone.  I updated the filmware on my radio after i got this problem. Uninstalled both apps and reinstalled a few times. Checked seeting and nothing has fixed the proble. If I start spotify with my phone and have a song playing I can pause it and skip forward and backwords a song but I can not browse my playlist or artist and songs. I have tried it have the device lock screen setting both on and off and it does nothing to help the problem. Any help with this issue will be appriceated. I think it has something  to do with ios 12 I waited a while to upated my phone and after that I think thats when the problems started.

Reply
0 Replies

Suggested posts