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Issues Since iPhone 5s

Issues Since iPhone 5s

Since switching to the 5s, I've been unable to play local track on my iPhone.

 

I've tried restarting the app, re-syncing on the same wi-fi network as my computer. No help. I still either get an empty track that appears to be playing, but with no sound, or a message that says the track is not synced.

 

Today I tried reinstalling the app. This just made things worse. Now I can't even use the app. It will not load anything: Browse returns empty playlists, Discover "can't be loaded at this moment," and when I search for Artists or Albums I get results, but clicking on them returns "Something went wrong. The artist can't be loaded at this moment Please try again in a bit."

 

These error messages are useless and there seems to be little help online besides the obvious and the above stupid-simple remedies. I can't imagine keeping the Premium account for another month if this keeps up... 

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1 Reply

Is Spotify still working normally on your computer? 

Peter
Spotify Community Mentor and Troubleshooter

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