Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

José María López Jiménez

José María López Jiménez

Olvide mi correo en una cuenta Premium y me siguen descontando, quisiera ver como la podria cancelar sin correo 

PlAN

Premium

Country

Mexico 

Device

iPhone 11

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

olvide mi cuenta en un celular pasado que se descompuso y me siguen descontando dinero, quisiera cancelarla sin el correo electrónico 

 

Reply
1 Reply

Hey there @Chimiwa,

 

Thanks for posting in the Community. We hope you don't mind us replying in English.

 

You can check this page on steps to get back to your account if you've forgotten the login details.

 

If the steps from the linked page don't help you further, you can contact our customer support team. They'll be able to assist you in finding your account. Here is how to do it. 

 

Hope this helps,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts