Disconnect and pausing using bluetooth iPhone

[gatecrasher_can]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

As of 2 IOS updates ago my iPhone 8 has been disconnecting from the bluetooth in my car when I've paused it for several seconds. If I press play, Spotify will start playing a new song instead of the track that was paused. Tried to reinstall Spotify and that hasn't helped, nor has repairing the phone to the car.

[Lyubka]

Hey @gatecrasher_can,

Thank you for reaching out here in the Community! 
 

Can you start with removing any old cache files by following the steps that's provided in this article? 

Then we suggest that you restart your car by turning the ignition off then on again. You mentioned that you've tried repairing it before but we'd like to ask you to go to your car's Bluetooth settings first in order to delete/forget the device and then repair it again to see if that makes any difference.

If a family member has a Spotify account, it could also be a good idea to ask them to pair their device in your car to see if the app behaves the same way.

On another note, can you share with us if this issue occurs when you're streaming directly from your phone? 

We'll be on the lookout for your reply.