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Latest update has frozen my spotify app

Solved!

Latest update has frozen my spotify app

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstall it. I have never had any problems with it before this update.
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Accepted Solutions
Marked as solution

Hey there!

Try restarting your device by holding Home + Lock for 10 seconds.

Let us know if that helps.

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2 Replies
Marked as solution

Hey there!

Try restarting your device by holding Home + Lock for 10 seconds.

Let us know if that helps.

Thanks, that seemed to do the trick!

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