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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69367 Views
  • 16 replies
  • 37 likes
  • 69367 Views
  • 16 replies
  • 37 likes

Possibility to add friends without Facebook Accounts (Spotify ID)

If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??

  • Newbie
  • If my friend types my account name in the search bar, it doesnt show up my account. It also doesn't show my playlists if they search them. Why is this ??
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Can't sync local files to iphone 5

Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything because I allowed all spotify.exe programs to pass t...

  • Casual Listener
  • Hi guys. I'm having trouble syncing local files from my computer to my iphone. I'm running the latest version of spotify on iOS 9.2, and I have Spotify premium. My firewall is not stopping anything b...
  • mlars1
  • Casual Listener
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

someone else in the devices??

Hi,for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play again I have some of his, and sometimes it doesn't pl...

  • Newbie
  • Hi, for the last 2 weeks I've had someone else, always the same, appearing in the list of devices for streaming, it says Atias XXX's iPhone with his number. So my playlist stops and when I hit play ...
  • Bittencourt
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Running and Moments sections not showing

I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse, Radio, and Your Music. How do I get Moments and Ru...

  • Newbie
  • I have a premium subscription and have the latest update of the iOS app. However, I only see the following sections available to me via the navigation bar after swiping to the right - Search, Browse,...
  • Bittencourt
  • Spotify Star
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

New phone can't access my account

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...

  • Casual Listener
  • I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...
  • Andyb11
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

Faulty playing on iPad

On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is occurring and what I can do to stop it from happen...

  • Casual Listener
  • On my iPad, I selected a playlist to play. After the commercial break, it came back playing a song that was not a part of that playlist but part of my song collection. Can someone tell me why this is...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Can't see recently played Artist, Albums and playlist on my Spotify using Iphone 6

It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached image. I tried to logging out and in but nothing happe...

  • Casual Listener
  • It seems my recently played artist, album, and playlist is not functioning. I still can't see my recently played stuffs almost a week though I use spotify everyday using my Iphone 6. See attached ima...
  • cchill001
  • Casual Listener
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

Solved!! Paying with ITunes Gift cards

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

  • Newbie
  • I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?
  • kbrooksc
  • Community Legend
  • 20292 Views
  • 2 replies
  • 0 likes
  • 20292 Views
  • 2 replies
  • 0 likes

Solved!! Spotify layout

Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?

  • Visitor
  • Hello there!   It's just me or are you having some kind of problem with Spotify layout?   I've attached a picture that you can check it out.   Someone know how can i fix it?
  • user-removed
  • Not applicable
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!! I have a Premium subscription but I want to know how can I improve the sound ... ¿?

I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main problem is, when I try to use spotify from the same network...

  • Casual Listener
  • I have a Premium subscription but I want to know how can I improve the sound ... ¿?   I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main...
  • tanus97
  • Casual Listener
  • 657 Views
  • 5 replies
  • 0 likes
  • 657 Views
  • 5 replies
  • 0 likes

Local files

I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and so does vessel which is on spotify. However, the ve...

  • Regular
  • I have local files for a band called twenty one pilots. Their regional at best album which isnt on spotify has ode to sleep, guns for hands, trees, holding on to you, car radio and house of gold and ...
  • jballona
  • Regular
  • 462 Views
  • 4 replies
  • 0 likes
  • 462 Views
  • 4 replies
  • 0 likes

Where does the download go on iPhone

Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.

  • Casual Listener
  • Hi there, just wondering if anyone can tell where does the music I download for listening offline go on my iPhone? Thanks.
  • pano58us
  • Casual Listener
  • 7140 Views
  • 2 replies
  • 0 likes
  • 7140 Views
  • 2 replies
  • 0 likes

Solved!! Running IOS

Hi, in my app i cant see the running option.Wherenis this option?

  • Casual Listener
  • Hi, in my app i cant see the running option. Wherenis this option?
  • Bittencourt
  • Spotify Star
  • 787 Views
  • 3 replies
  • 0 likes
  • 787 Views
  • 3 replies
  • 0 likes

Issue when dee teeing already open app in the background

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am currently in I decide to click on the ribbon at the b...

  • Newbie
  • Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am cu...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Shuffle epecially in long playlists not working properly

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

  • Visitor
  • Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Latest update has frozen my spotify app

Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstall it. I have never had any problems with it before ...

  • Casual Listener
  • Hi there, I need help please. The latest app update has frozen spotify on my iphone. The symbal remains grey with 2/3 of it loaded and it never ever completes. I can't even delete the app to reinstal...
  • pv99
  • Casual Listener
  • 1101 Views
  • 2 replies
  • 0 likes
  • 1101 Views
  • 2 replies
  • 0 likes

Missing Notifications when followers update their playlists

Hello, I have looked at all and every possible notification setting on my iPhone, iPad and Mac. When followers update a playlist by adding songs, I get the number of updates on my Mac, but get no notifications that it happened. The only notification ...

  • Casual Listener
  • Hello,   I have looked at all and every possible notification setting on my iPhone, iPad and Mac.   When followers update a playlist by adding songs, I get the number of updates on ...
  • rokeras
  • Newbie
  • 764 Views
  • 5 replies
  • 0 likes
  • 764 Views
  • 5 replies
  • 0 likes

No access to spotify party/DJ

Hi all, I've seen the new party mode, but for some unknown reason am unable to access it. First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985 When I go to browse, party i do not have the party lists with the auto DJ, only the ...

  • Newbie
  • Hi all,   I've seen the new party mode, but for some unknown reason am unable to access it.   First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985   When I...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Spotify Connect button is lost

I cant find the Connect Button on my iPhone. Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Symbol nur das wurde leider entfernt.

  • Newbie
  • I cant find the Connect Button on my iPhone.   Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Sym...
  • driveflanger
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes