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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62650 Views
  • 16 replies
  • 37 likes
  • 62650 Views
  • 16 replies
  • 37 likes

How to delete Connect Devices from List?

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.But in the list are: Kitchen (2 Times), Bureau (2 ...

  • Casual Listener
  • For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled. I have 3 Connect devices. Kitchen, Bureau and Sleeping Ro...
  • Steph_B
  • Roadie
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

  • Newbie
  • I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...
  • woodyrox31
  • Newbie
  • 238 Views
  • 1 replies
  • 1 likes
  • 238 Views
  • 1 replies
  • 1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

  • Newbie
  • Spotify says I've reached my max for offline playback however I have removed all my devices...
  • 439 Views
  • 0 replies
  • 0 likes
  • Offline download
  • 439 Views
  • 0 replies
  • 0 likes

Traveling to Ireland- Can I Use Spotify Premium on my Phone?

I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the student plan, and I just want to make sure that it will conti...

  • Newbie
  •   I'm going to be traveling to Ireland for about four months, and I was wondering if I will be able to use my spotify app on my iphone while I am there. I pay for spotify premium through the st...
  • thaqza
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Reset offline devices still can't download my playlists

I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?

  • Newbie
  • I got a message saying I reached 3 devices and I couldn't download to more devices in offline mode. I reset my 3 devices and I'm still getting the same error. Any idea what could be wrong?
  • 423 Views
  • 0 replies
  • 0 likes
  • Offline Devices
    Spotify
  • 423 Views
  • 0 replies
  • 0 likes

Spotify Stopped

Hi there I have a big Problem, everytime if I use Spotify it is stopping automatically after some Songs because it say : Spotify stopped , because ur account is used somewhere else, I'm Premium user,nobody have my account infomationNo I Dont use it a...

  • Casual Listener
  • Hi there I have a big  Problem,   everytime if I use Spotify it is stopping automatically after some Songs because it say :  Spotify stopped , because ur account is used somewhe...
  • damienhutchindo
  • Casual Listener
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

Solved!! Music keeps cutting off

On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can't handle al the music streams. Please fix, I'm thin...

  • Regular
  • On my iPad and iPhone streaming music is terible at the moment. Keeps cutting off. On all qualities. Syncing is extremely slow. 1 song in 10 minutes??!! Spotify, it seems as if your servers just can'...
  • PurpleOrchid
  • Regular
  • 8189 Views
  • 15 replies
  • 0 likes
  • 8189 Views
  • 15 replies
  • 0 likes

Premium account not activating

So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of december, that would mean the account would have come b...

  • Newbie
  • So I had a premium membership but due to some billing problems I had to renew my membership manually, this caused the subscription to be activated one month later, and since that was the 19th of dece...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

How can i delete a song from a playlist on my IOS Device?

Hey Guys,my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering about the usability about the Spotify App with an IOS Dev...

  • Music Fan
  • Hey Guys, my iPhone 5S is my "Main Spotify Station". I´m using it with my Wireless Bose Soundlink Speaker, with my Bose Solo 5 TV Soundbar and in my car with my Parrot. Sometimes, i´m wondering abou...
  • hannes-reloaded
  • Music Fan
  • 928 Views
  • 4 replies
  • 0 likes
  • 928 Views
  • 4 replies
  • 0 likes

Spotify problems when I connect Chromecast Audio

When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked. In the Android system it is possible, and in the Iphone you can only use spotify...

  • Newbie
  • When I connect my Iphone 6s with audio Chromecast it spotify not appears on the lock screen and it is impossible to change volume or change songs with the iPhone locked.   In the Android syste...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Spotify premium not working

I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've only shot the free version

  • Newbie
  • I have paid for Spotify premium for over 6 months now this month ts took it out won't let me use offline mode or skip playlists I've deleted the app and Everything I go in spitifyg and it says I've o...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Billing

I've upgraded to premium 6 days ago and now it's asking me to do it again

  • Newbie
  • I've upgraded to premium 6 days ago and now it's asking me to do it again
  • Bittencourt
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Spotify not recognizing my iPod shuffle after syncing yesterday

Yesterday I connected my new iPod Shuffle to Spotify which recognized the device. It went into the sync mode and supposedly synced some of my playlist into the device. I played a number from the device to make sure the music was loaded, however when ...

  • Newbie
  • Yesterday I connected my new iPod Shuffle to Spotify which recognized the device.  It went into the sync mode and supposedly synced some of my playlist into the device.  I  played a nu...
  • Steph_B
  • Roadie
  • 1082 Views
  • 1 replies
  • 0 likes
  • 1082 Views
  • 1 replies
  • 0 likes

How do I force songs to sync to my iPhone

I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the app and started from scrathch and they downloaded....

  • Newbie
  • I have a buch of songs I added to a playlist I have set up for offline listening. The issue is, when I add new songs to this playlist, they don't sync. Last time this happend I comepltely deleted the...
  • arthur404
  • Regular
  • 1703 Views
  • 1 replies
  • 5 likes
  • 1703 Views
  • 1 replies
  • 5 likes

iPhone 6 plays some queued track twice

HI, Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. Any ideas? Is there a fix?

  • Regular
  • HI,   Another annoying problem on iphone 6. When i add an album to my up next it often play the same track twice consecitively, it often displays the wrong track name and art whilst doing so. ...
  • Steph_B
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Error 412 on iPhone 6s

Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, reset my phone, everything. So I don't know what the pr...

  • Newbie
  • Hi, everyone! I want to log in with my gmail account on my iPhone 6s, and I can't, it says ERROR 412. I tryed with a friend's facebook account and it worked, I reinstalled the app several times, rese...
  • 946 Views
  • 0 replies
  • 2 likes
  • 946 Views
  • 0 replies
  • 2 likes

iPhone 4 Spotify missing songs, playlists and sync issues

This has been going on for about a week now. At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosing I tried. So, I logged out and logged back in. Nothing changed. So next I tried unins...

  • Newbie
  •    This has been going on for about a week now.      At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosin...
  • Steph_B
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Playlist - Available Offline - Won't Download

Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space. Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" (so it's green) and I'm still seeing the "Available Offline ...

  • Casual Listener
  • Running iPhone 6s, with iOS 9.2 and more than 54 GB of available space.   Trying to make a playlist available offline ... 3 days ago switched the playlist toggle button to "available offline" ...
  • Lachsak
  • Music Fan
  • 717 Views
  • 3 replies
  • 0 likes
  • available offline
    iPhone 6s
  • 717 Views
  • 3 replies
  • 0 likes

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. I then have to close the app (double click home button and swipe to close) and restart...

  • Casual Listener
  • I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else.  I then have to close the app...
  • Steph_B
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Music stops after feedback on Nike+ app

When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage. I can not get it to restart unless I change to another music source then back to Spotify.

  • Newbie
  • When using Spotify Premium with Nike+ App on Iphone 5s the music stops after I receive a phone call OR when the app makes an announcement about mileage.  I can not get it to restart unless I cha...
  • joao_1506
  • Newbie
  • 577 Views
  • 1 replies
  • 2 likes
  • iPhone 5S
    nike+
  • 577 Views
  • 1 replies
  • 2 likes