Local Files aren't on iPhone anymore

[vtuczek8]

Hello communtiy,

I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.

A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iPhone.

Thanks for help.

[kbrooksc]

Hey there! 

Are you using the latest version on your iPhone? 

[vtuczek8]

Hey!

Yeah I do...

[kbrooksc]

and you've tried a fresh install and a resync right? If so,  I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares or through the online contact form.

If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.

 
Cheers!