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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69935 Views
  • 16 replies
  • 37 likes
  • 69935 Views
  • 16 replies
  • 37 likes

Offline playlists not syncing from Macbook Pro to iPhone 5s

Hello Spotify community! First, a quick look at my specs. Mobile device: iPhone 5s running 9.02 IOSSpotify version 4.1.0.941Yes, I've followed the exact instructions on the Spotify website on how to sync a playlist.Yes, I've done a clean reinstallati...

  • Newbie
  • Hello Spotify community!   First, a quick look at my specs.   Mobile device: iPhone 5s running 9.02 IOS Spotify version 4.1.0.941 Yes, I've followed the exact instructions on the Spot...
  • MattSuda
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Update problems

The update isn't working and I can't open the app or delete. Any suggestions?

  • Newbie
  • The update isn't working and I can't open the app or delete. Any suggestions?
  • MattSuda
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Spotify doesn't continue playing after exiting Siri

When I'm playing music on Spotify, I activate Siri by holding down the home button, Spotify stops as it should, but when I exit Siri it doesn't always continue playing as it should. Some of the time it will continue as expected, but not always.I'm us...

  • Regular
  • When I'm playing music on Spotify, I activate Siri by holding down the home button, Spotify stops as it should, but when I exit Siri it doesn't always continue playing as it should. Some of the time ...
  • 579 Views
  • 0 replies
  • 0 likes
  • 579 Views
  • 0 replies
  • 0 likes

I cannot log in to Spotify on my iPhone 6s

This all suddenly happened.Everything was working just fine, the suddenly the app would not open. I deleted it from my phone and then downloaded it again.When it came time to log in, I tried by logging in through Facebook and then by putting in my us...

  • Newbie
  • This all suddenly happened. Everything was working just fine, the suddenly the app would not open. I deleted it from my phone and then downloaded it again. When it came time to log in, I tried by l...
  • madelinej
  • Newbie
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Offline download problems

Hi all,lately I have problems with downloading songs or albums on the offline option(I do have the premium spotify) I have tried to close the application and open it again but no chenges, I checked hoe many Gb I have and I have 5GB free. Anyone could...

  • Newbie
  • Hi all, lately I have problems with downloading songs or albums on the offline option(I do have the premium spotify)  I have tried to close the application and open it again but no chenges, I ...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify Connect is not available when screen is off iOS

Hi, I connect and control my older iphones (4S and 4) sitting in various speakers using spotify connect. The only problem is that the screen needs to be on at all times, if it is off the connection to the phone is grey on the controlling phone, and I...

  • Newbie
  • Hi,    I connect and control my older iphones (4S and 4) sitting in various speakers using spotify connect. The only problem is that the screen needs to be on at all times, if it is ...
  • 676 Views
  • 0 replies
  • 2 likes
  • iOS
    locked
    lockscreen
    screen
    unable to play
  • 676 Views
  • 0 replies
  • 2 likes

Playlist vs Queue/Starred Songs

I have several 1980's songs starred/liked and made available offline. I'm in the process of adding more from another 1980's playlist. Some of the songs I like are on the new list. When the shuffle play hits a song I already have, it switches to the l...

  • Newbie
  • I have several 1980's songs starred/liked and made available offline.  I'm in the process of adding more from another 1980's playlist.  Some of the songs I like are on the new list.  W...
  • 310 Views
  • 0 replies
  • 0 likes
  • iOS
  • 310 Views
  • 0 replies
  • 0 likes

Local files not syncing

I have local files on my mac. I have spotify on my Mac, 2 iphones and an ipad. Local files used to sync across but now nothing. There also used to be an option to manually sync but that doesn't exist anymore. How can I get my local files on my phone?

  • Casual Listener
  • I have local files on my mac. I have spotify on my Mac, 2 iphones and an ipad. Local files used to sync across but now nothing. There also used to be an option to manually sync but that doesn't exist...
  • Rudybk
  • Newbie
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Solved!! no synchronization !!!!???

HI,I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !?exemple :the iphone tell me : "waiting for synchronization" but there is nothing and stay like that, no track download!so i try on my computer...

  • Casual Listener
  • HI, I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !? exemple : the iphone tell me : "waiting for synchronization" but there is nothing and ...
  • boobasse
  • Casual Listener
  • 549 Views
  • 5 replies
  • 0 likes
  • 549 Views
  • 5 replies
  • 0 likes

Solved!! TIMER FADES!

For Spin Instructors, the timer is vital to teaching class; we use specific coaching cues that directily tie into the timer on songs. However, after a few seconds, the timer now fades away. So now an instructor has to keep tapping the phone to see th...

  • Casual Listener
  • For Spin Instructors, the timer is vital to teaching class;  we use specific coaching cues that directily tie into the timer on songs.  However, after a few seconds, the timer now fades awa...
  • JesseHedrick
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Local Files dont sync

Hello, since 2 days my IPod and my Android Phone cant sync local Files. I reinstalled the app (erased all files before) and tried some older versions but nothing helped. When the song is playing on the pc the devices say "Can´t play the current song"...

  • Casual Listener
  • Hello,   since 2 days my IPod and my Android Phone cant sync local Files.   I reinstalled the app (erased all files before) and tried some older versions but nothing helped.  When ...
  • Blutarsky
  • Roadie
  • 424 Views
  • 1 replies
  • 1 likes
  • 424 Views
  • 1 replies
  • 1 likes

Can't login using iPhone app

If I login using a web browser I have no problems accessing my account.The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with this address"I'm definitely selecting the Log In option...

  • Newbie
  • If I login using a web browser I have no problems accessing my account. The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with ...
  • Nico
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Music erased on my IPhone

Hello everyone.I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac.I often listen to music in offline mode.But then, it is at least the second time that ALL of my songs are deleted from my...

  • Newbie
  • Hello everyone. I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac. I often listen to music in offline mode. But then, it is at l...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Song title notification in IOS application

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it start playing in the notification center. The notification would popup in fro...

  • Casual Listener
  • Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it  start playing in the...
  • Babou19
  • Casual Listener
  • 1056 Views
  • 2 replies
  • 3 likes
  • 1056 Views
  • 2 replies
  • 3 likes

offline mode and data usage

Hi, I have a question,I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under cell data usage.Now this option is disappeared and I us...

  • Casual Listener
  • Hi, I have a question, I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under ce...
  • MattSuda
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

iOS datos

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo,anteriormente tenia Android y no sucedia esto.es una opcion o algo?Spoiler (Highlight to read)

  • Casual Listener
  • Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo, anteriormente tenia Android y no sucedia esto. es una opcion o algo?  
  • MattSuda
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Have premium account but playlists greyed out on iphone and laptop

I have subscribed to premium for years. Recently not been able to open playlists on iphone and laptop. Am being classified as a free customer yet on my Kindle I can still access all playlists. Please respond with advice. Many thanks.

  • Casual Listener
  • I have subscribed to premium for years.  Recently not been able to open playlists on iphone and laptop.  Am being classified as a free customer yet on my Kindle I can still access all playl...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Question on synced tracks on playlists

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are these tracks still synced offline to my phone?

  • Casual Listener
  • I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are...
  • MattSuda
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Local Files aren't on iPhone anymore

Hello communtiy, I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iP...

  • Casual Listener
  • Hello communtiy,   I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one. A few weeks ago it worked bu...
  • kbrooksc
  • Community Legend
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes