Lyrics are not available

[sonsofantoine]

Plan Premium Family

Country US

Device

(iPhone 13

Operating System IOS 15.1

My wife’s phone shows lyrics. None of the fixes listed have worked, though I haven’t tried clean install. Will I lose my music if I do that. I shouldn’t right if I log back into my account. How do I clear my cache?  I have logged on and off. I have the latest version. Offline mode is toggled off. 

My Question or Issue

[MateusM]

Hi @sonsofantoine! Thanks for reaching out to the Community! 😃

We're sorry that you're experiencing this issue, rest assured, the Community is here to help you!

About your question regarding the clean reinstall, you won't lose your music or anything related to your account, this process is helpful to get rid of any cache that might be causing trouble on your device. If you want to perform a clean reinstall and have concerns about it, you can follow these steps.

I'll be on the lookout for your reply!

/Mateus.