Minha playlist nao baixa

[Josefigueira17]

Ola o meu nome é José Figueira e tenho o spotify premium acerca de dois dias e cria poder ouvir musicas offline entao baixei a minha playlist so que o problema é que demora bastanti tempo,como posso resolver?

obrigado

*snip*

[Melody]

Hey there, @Josefigueira17

Thanks for coming to the Community. We're sorry for the reply in English!
We also have Portuguese Support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/

If this is still happening, we'd recommend:
> Reinstalling

> Restarting your router
> Making sure you're connected to a stable WiFi when syncing offline.

We also have some tips here which might help:
https://support.spotify.com/listen_everywhere/on_phone_tablet_desktop/listen-offline-troubleshooting...

Let us know how it goes 🙂

/M