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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75901 Views
  • 16 replies
  • 37 likes
  • 75901 Views
  • 16 replies
  • 37 likes

Bug that plays random music

Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!!) and then, when I try and go back to my music, 10...

  • Casual Listener
  • Hi, I have the most annoying bug with Spotify. I listen to my music as usual and then all of a sudden, some random song starts playing (of some annoying dance music artist I have never even heard of!...
  • Indre123
  • Casual Listener
  • 1111 Views
  • 2 replies
  • 0 likes
  • 1111 Views
  • 2 replies
  • 0 likes

Imported music skipping

Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped. I already tried resetting my phone, uninstalling and reinstalling, and my phone and Spotify is up to date. An...

  • Casual Listener
  • Starting yesterday Spotify started to skip all of the songs I imported from my phone. The song will play for maybe a second then be skipped.    I already tried resetting my phone, uninsta...
  • Ducky3
  • Casual Listener
  • 749 Views
  • 2 replies
  • 0 likes
  • 749 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album art and track length info incorrect over USB during a playlist (iOS)

If I have my iPhone connected to my car over USB the album art and track length are incorrect. If I play any song, and let it complete the song and go to the next song in the playlist, the album art and track length will be for the previous song, and...

  • Music Fan
  • If I have my iPhone connected to my car over USB the album art and track length are incorrect. If I play any song, and let it complete the song and go to the next song in the playlist, the album...
  • mattlokot
  • Music Fan
  • 3672 Views
  • 15 replies
  • 1 likes
  • iOS
  • 3672 Views
  • 15 replies
  • 1 likes

My songs/playlists randomly disappeared/replaced

Spotify was fine this morning. Start listening this afternoon and some random device (that isn’t mine) kept popping up, random music that isn’t mine kept playing randomly. Check my music, all gone. No songs, play lists, followed stations, none. Doubl...

  • Newbie
  • Spotify was fine this morning. Start listening this afternoon and some random device (that isn’t mine) kept popping up, random music that isn’t mine kept playing randomly. Check my music, all gone. N...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

Can’t find my songs

I recently upgraded from an iPhone SE to an iPhone7 and when I download the app I couldn’t find my music unde the “songs” tab. I tried to download each song again but as soon as I try to add the song it says that it was deleted from my library, as if...

  • Newbie
  • I recently upgraded from an iPhone SE to an iPhone7 and when I download the app I couldn’t find my music unde the “songs” tab.  I tried to download each song again but as soon as I try to add t...
  • Robert_W
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Lost all songs

Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was weird since I never logged out. So then I went onto...

  • Newbie
  • Hi spotify community! I have never ever had a problem with Spotify and I’ve had my account working flawlessly since 2015. Now I went into my Spotify app on my iPhone and I couldn’t log in, which was ...
  • Robert_W
  • Community Legend
  • 5222 Views
  • 1 replies
  • 0 likes
  • 5222 Views
  • 1 replies
  • 0 likes

App dose not seem to work

I cant log in, I hit the log in button and nothing happens. 

  • Casual Listener
  • I cant log in, I hit the log in button and nothing happens. 
  • Duly244
  • Casual Listener
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Search By Label Not Working on iOS or Mac apps

Anyone else having a problem with searching by label on Mac and iOS apps?If you didn't know already, you could do a search by a record label name by typing this into the seach field:label:"Label Name Example" It doesn't seem to work for me on my Appl...

  • Newbie
  • Anyone else having a problem with searching by label on Mac and iOS apps? If you didn't know already, you could do a search by a record label name by typing this into the seach field: label:"Label ...
  • Garfo
  • Newbie
  • 885 Views
  • 2 replies
  • 1 likes
  • 885 Views
  • 2 replies
  • 1 likes

Superuser Contribution Super small text since updating?

Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopic. I haven't made any changes to my phone settings,...

  • Newbie
  • Since updating to the latest version, my search text and some other text has gotten WAY TOO SMALL. And I mean like smaller than anybody else's... Compared to my friends Spotify the text is microscopi...
  • majorge
  • Newbie
  • 973 Views
  • 2 replies
  • 2 likes
  • 973 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution No Radio Button on iOS iPhone X

Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?

  • Regular
  • Downloaded the latest version of Spotify on my iPhone X. There is no radio button on the app menu. I have icons for "Home, Search, Your Playlists, and Premuim", but nothing for radio. Any ideas?
  • docsgp
  • Regular
  • 9012 Views
  • 9 replies
  • 0 likes
  • 9012 Views
  • 9 replies
  • 0 likes

iOS spotify app won't keep offline playlists

I recently deleted my spotify app and re-downloaded it in order to free up some space on my iphone. Now when I try to download a playlist and listen to it offline, I get the a message which says: Offline PlaylistsYou can download to a maximum of thre...

  • Casual Listener
  • I recently deleted my spotify app and re-downloaded it in order to free up some space on my iphone.   Now when I try to download a playlist and listen to it offline, I get the a message which ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Lost the mix it originally showed me when I signed up

When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two are gone. I only have the one playlist because it s...

  • Casual Listener
  • When I signed up a couple days ago, it showed me the thing where it asked me what artists I like and made three playlists based on my respond. I downloaded and listened to one, and now the other two ...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Free Trial

So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will just go back to normal after 7 days?

  • Newbie
  • So I accidentally hit the isgn up button for the free 7 day trial, and I want to cancel it but it will not let me. Since I did not give any billing information it will not charge me right? It will ju...
  • mddrill
  • Casual Listener
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't show up on lock screen

The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not showing up. The only solution i´ve found is to restart t...

  • Newbie
  • The spotify bar wont show up om my lock screen while playing music. It´s been this way since I downloaded the IOS 11 beta, but i just downloaded the official IOS 11 yesterday and it´s still not ...
  • LukasW97
  • Newbie
  • 87927 Views
  • 58 replies
  • 23 likes
  • 87927 Views
  • 58 replies
  • 23 likes

iPhone app plays first song in playlist rather than selected song

When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone. To put it another way, when I select, let’s say, the fifth song in a playlist, the first song in the pl...

  • Newbie
  •  When I select a song to play with in a playlist the first song in the playlist plays rather than a song I selected. This occurs only on my iPhone.  To put it another way, when I select, le...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Spotify pausing, unpausing and skipping unexpectedly?

My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening with voice control. Sometimes the app will act so er...

  • Newbie
  • My Spotify has been going crazy lately. It pauses, and unpauses, and skips at the most random points. Siri was popping up at random times to, so I turned siri off and the same thing began happening w...
  • Kcin
  • Newbie
  • 1414 Views
  • 2 replies
  • 1 likes
  • 1414 Views
  • 2 replies
  • 1 likes

Tracks skipping when connected to Sonos

Hello, I hope somebody can help.I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the next track it automatically jumps to the end.I've unins...

  • Newbie
  • Hello, I hope somebody can help. I've had an issue when connecting to Sonos via the iPad, when I select other devices Spotify jumps to the end of the next track and doesn't play. If I skip to the ne...
  • waddzup
  • Newbie
  • 5683 Views
  • 13 replies
  • 3 likes
  • 5683 Views
  • 13 replies
  • 3 likes

No se decargan bien

Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a menos de que tenga internet, y otras canciones se detie...

  • Newbie
  • Holaa tiene mucho que tengo spotify premium y jamas habia tenido problemas hasta que cambie de celular al iphone 8 y me aparecen las canciones de algunas listas descargadas pero nonse escuchan a meno...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

iPhone 6s Plus Voice Control in vehicle

When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. Anyone else having problems?

  • Newbie
  • When I try to use the voice command while connected through Bluetooth to my 2016 Honda CR-V it automatically starts a phone call in my car to myself. As soon as the button is hit, it starts dialing. ...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes