Mitt spotify stänger av musiken efter ca 30 sek

[yougo]

Plan

Premium Yes

Country Sweden

Device

iPhone 8 and I-pad

Operating System

iOS 10

My Question or Issue

Mitt spotify stänger av efter 30 sek! Vad är det som fel??

[yougo]

Please reply and solve my account now!

[Petya]

Hey there @yougo,

Thanks for asking about this! Hope you don't mind me replying in English 🙂 

Have you tried running a clean reinstall to shake things up a bit? 

If that doesn't do it, can you let us know if this happens when you're listening over headphones?

Also, what's your Spotify version?

Thanks in advance!

[CECILIA11]

Hello, I have the sane problem now. Have done a clean reinstall and lig out from all units and the problem still continues. 

What can I do?

[Eni]

Hey there @CECILIA11, 

Thanks for reaching out about this and welcome to the Community. Hope you don't mind a reply in English.

We're sorry to know that you've been experiencing this. In this case we'd recommend taking a look at this FAQ and following the steps you can find there. This will ensure that your account is secure and that you don't experience any of these interruptions. 

Let us know how it goes.