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Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

Plan

Premium

 

Country

Germany

 

Device

iPhone 15 Pro

 

Operating System

iOS 17.5.1

 

My Question or Issue

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package. Spotify burned through that in 2-3 minutes and this shows in the Apple data usage history that I reset before. I was not even using Spotify. I have the latest Spotify updates installed as of July 25 in Germany.

Reply
1 Reply

Hey there @LeoM87!

Thanks for posting here and welcome to the Spotify Community!

In this case, the app was probably still open in the background. So first, can you check the app settings to see if the audio quality is set to "Very high" or "High" since the higher the stream quality, the more data will be used? 

You can also turn on the Data Saver in the app settings under 'Data-saving and offline.' This will limit the app's data usage. Also, make sure to turn off 'Downloads over cellular data' to prevent the app from resuming any pending downloads in the background.

Lastly, can you download your music using a Wi-Fi connection and activate the offline mode to prevent the app from using an Internet connection?

Keep us posted on how this goes.
/Mateus

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