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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70929 Views
  • 16 replies
  • 37 likes
  • 70929 Views
  • 16 replies
  • 37 likes

Superuser Contribution Apple watch

PlanPremiumCountryNew ZealandOperating SystemApple watch series 4, OS 10.6.1 My Question or IssueFor past few weeks I cannot control Spotify from my Apple Watch series 4. No volume, play/pause or skip tracks. I can seem to play/pause it from the watc...

  • Newbie
  •   Plan Premium Country New Zealand Operating System Apple watch series 4, OS 10.6.1   My Question or Issue For past few weeks I cannot control Spotify from my Apple Watch series 4....
  • Dessi
  • Moderator
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Spotify will not play on iPad or iPhone

PlanPremiumCountryUKDeviceiPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the past two days I have been unable to play any music on either my iPad or iPhone - though playback on my iMac is OK. I ...

  • Casual Listener
  • Plan Premium Country UK Device iPad and iPhone  Operating System iOS 17   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the past two days I hav...
  • MateusM
  • Spotify Star
  • 468 Views
  • 5 replies
  • 0 likes
  • 468 Views
  • 5 replies
  • 0 likes

Spotify app not connecting to Chromecast devices

PlanPremiumCountryAustraliaDeviceiPhone 10Operating System(iOS 17.5.1 My Question or IssueThe last month the Spotify app has intermittently not connected to my google speakers to play audio. Also does not work with Yamaha MusicCast. haven’t had issue...

  • Regular
  • Plan Premium Country Australia Device iPhone 10 Operating System (iOS 17.5.1   My Question or Issue The last month the Spotify app has intermittently not connected to my google speaker...
  • Volki
  • Newbie
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto-download episodes does not work for podcasts with paid subscriptions

PlanPremiumCountryU.S.A.DeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueAuto-downloading podcast episodes is great, but I have a paid subscription to get ad free episodes of my favorite show. These do not auto-download. I have to go to ...

  • Regular
  • Plan Premium Country U.S.A. Device iPhone XS Operating System iOS 17.5.1   My Question or Issue Auto-downloading podcast episodes is great, but I have a paid subscription to get ad fre...
  • parks1
  • Regular
  • 1546 Views
  • 9 replies
  • 0 likes
  • 1546 Views
  • 9 replies
  • 0 likes

Volume control notification spam

PlanPremiumCountrySlovakiaDeviceiPhone SE (2020)Operating SystemiOS 18 dev beta My Question or IssueLike every time a volume button is clicked when Spotify is connected to another device with active playback, the notification about the new volume con...

  • Visitor
  • Plan Premium Country Slovakia Device iPhone SE (2020) Operating System iOS 18 dev beta   My Question or Issue Like every time a volume button is clicked when Spotify is connected to an...
  • MateusM
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

  • Visitor
  • I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!
  • MateusM
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

  • Visitor
  • Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...
  • rafagildin
  • Visitor
  • 37774 Views
  • 8 replies
  • 6 likes
  • iphone
    iphone xr
    lock screen
  • 37774 Views
  • 8 replies
  • 6 likes

Clear the queue

I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs again. I have “Autoplay similar content turned off. The...

  • Visitor
  • I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs agai...
  • Amayy
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

  • Casual Listener
  • I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...
  • threethirtydee
  • Newbie
  • 1141 Views
  • 5 replies
  • 6 likes
  • iOS
  • 1141 Views
  • 5 replies
  • 6 likes

Superuser Contribution When I turn the screen on and off, it gets stuck for 1 second

PlanPremiumCountryTurkeyDeviceIphone 13Operating System(iOS 18 My Question or IssueWhen I turn the screen on and off, it gets stuck for 1 second but when phone is charging its not get stuck

  • Newbie
  • Plan Premium Country Turkey Device Iphone 13 Operating System (iOS 18   My Question or Issue When I turn the screen on and off, it gets stuck for 1 second but when phone is charging it...
  • Dessi
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squeaking noises when using Fast Forward/Rewind on podcasts

Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there before and it's really pushing me to get my podcast...

  • Casual Listener
  • Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there ...
  • Germansausage68
  • Visitor
  • 2735 Views
  • 17 replies
  • 5 likes
  • 2735 Views
  • 17 replies
  • 5 likes

Audiobook top up not showing up in app

I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times

  • Visitor
  • I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times
  • MateusM
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Spotify skips songs when entering address in CarPlay

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

  • Visitor
  • Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

my spotify wont let me listen to music saying i need to get premium to do

I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?

  • Visitor
  • I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?
  • MateusM
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

How do I access "desktop"?

I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?

  • Visitor
  • I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?
  • MateusM
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch bug- can’t change saved playlist

Apple Watch Ultra 2 userLatest Spotify version in my iPhone 12 the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone. on the watch I trying to saved the song instead playlist to my liked songs and ...

  • Roadie
  • Apple Watch Ultra 2 user Latest Spotify version in my iPhone 12    the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone.   on...
  • PurpleFan
  • Roadie
  • 3198 Views
  • 26 replies
  • 0 likes
  • 3198 Views
  • 26 replies
  • 0 likes

Superuser Contribution Still can’t loop anything on Spotify.

PlanFreeCountryAustralia DeviceiPhone 13Operating Systemios 15.5Spotify is always updated to recent update. My Question or IssueI still can’t loop songs / playlists on my phone. I’ve tried literally e v e r y t h i n g I’ve looked for the three dots ...

  • Casual Listener
  • Plan Free Country Australia  Device iPhone 13 Operating System ios 15.5 Spotify is always updated to recent update.   My Question or Issue I still can’t loop songs / playlists o...
  • randomman1
  • Visitor
  • 2097 Views
  • 5 replies
  • 0 likes
  • can’t loop
    loop playlist
    Loop song
  • 2097 Views
  • 5 replies
  • 0 likes

help my spotify app is freezing

help my spotify app is freezing, my phone what should i do

  • Casual Listener
  • help my spotify app is freezing, my phone what should i do
  • MateusM
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Several issues with queue and shuffling.

PlanPremiumCountryUsaDeviceiPhone 12Operating SystemiOS 17.5 My Question or Issue 1. In the past, whenever I would select a new song, the whole queue would reshuffle. I liked this feature. Now it adds the new song, but keeps the old queue. This is eq...

  • Casual Listener
  •   Plan Premium Country Usa Device iPhone 12 Operating System iOS 17.5   My Question or Issue   1. In the past, whenever I would select a new song, the whole queue would res...
  • Koelkaststekker
  • Casual Listener
  • 3335 Views
  • 4 replies
  • 3 likes
  • 3335 Views
  • 4 replies
  • 3 likes