Mobile web player playlist not working

[RollyThePillbug]

So I use the Spotify web player on my phone, I tried to listen to my playlist but it showed a different layout. I also cannot turn off shuffle.

[Joan]

Hi there @RollyThePillbug,

Thanks for reaching out. Is the behaviour the same across all devices? If you haven't tested on any other devices, please do so. Also try opening the web player in an incognito window and clearing the cache of your browser. If the issue persists, send us some screenshots and we'll gladly take a look.

Let us know how it goes.

[RollyThePillbug]

 

I tried the incognito mode solution but it hasn’t worked.

Here is the screenshot

[MihailY]

Hey @RollyThePillbug,

Thanks for your reply and the screenshot.

What you're seeing is the current user experience for our free tier. Check out this article for more info. We’re always testing possible improvements and new features, so you might see something on the app your friend doesn’t, or get a specific feature for only a temporary period.

Let us know if there's anything else.