Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music Has Disapeared

Music Has Disapeared

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disapeared from Spotify. I tried looking for the customer service phone number and cannot find it. I livei n the US and have plenty of German rap music from spotify. What the hell jhappened and what is the cusomer service number.

Reply
1 Reply

Hi, and welcome to the community!

 

Just to let you know, Please note that for Spotify to have music on their servers; they require the permissions from the record label. The chances are that the record label have removed the permissions from  Spotify, which means that Spotify can't have the music. Spotify make everything they have available to us, so hopefully it will appear again soon! It could be to fix some metadata in which case it will come back soon.

 

You can also check out the Music FAQ which has some more information.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Suggested posts