Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music on Iphone stopped working

Music on Iphone stopped working

Hello fellow spotifiers

I love the app but recently my Iphone keeps telling me that playing music (any music) is a service for premium users.. (I know playing specific songs is premium but shuffle should work..) Hence no music can be played through the app. (All the music appears in a darkgrey colour) my mac works without any problems.

What I tried already:
- downloaded the app 7 times over
- rebooted my phone
- deleted all the "offline devices"
- signed out on all my devices
- started a new account (same problem)
- spend 3 full days looking for answers on the internet

All without any positive outcome, resulting in a very sad me that cried for 3 days. Please help me ☺️☺️
Reply
5 Replies

Hey, sorry about your issues. And feelings. Here's a song for you! https://open.spotify.com/track/223BS0F1Svs60EYlbftVut

 

Have you used Premium before? There's a chance you can't play any song, because you have a setting called "High Quality Streaming" checked off. Can you check that out?

 

Music_Wont_play_iPhone_twitter_supportsite.png

 

Thank you for the reply and I will do listen to the music you posted once I am on my computer.. but again nothing works..

I deleted the app as well before updating to IOS 10 and downloaded it again (no result).. the quality is also set on automatically so should not be any problem?

Here is what I see:
IMG_0004.PNG
IMG_0002.PNG

If anybody is still reading this, the answer is probably that streaming free in taiwan is not possible..

IMG_0010.PNG

So this is the solution. Didn't know about that. Thanks for writing that.

People of 2017, I found a possible solution to play free spotify music on your Iphone.

The problem is that spotify free is only available for 14 days in Taiwan (as for any country when traveling).
But then in Taiwan there is one more restriction, even if you are a resident (in other word also have Taiwan as country of origin in your spotify setting) you will not be able to play free music.

These are the steps to undertake:

1. Spotify settings: something else than Taiwan. Can be USA for example.

2. Download an application that makes you connect to a VPN (ArkVPN for example works fine for me)

3. Connect every 14 days to the vpn connection in America.

4. Enjoy good music

Suggested posts