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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81168 Views
  • 19 replies
  • 37 likes
  • 81168 Views
  • 19 replies
  • 37 likes

iPhone reboots

iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again. Device: iPhone 6SOS: iOS 10.2Spotify Version: 6.8.0.3786

  • Casual Listener
  • iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again.   Device: iPhone 6S OS: iOS 10.2 Spotify Version: 6.8.0.3786
  • alfaandrews
  • Casual Listener
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logging into Spotify with Facebook but Spotify isnt registering my account

I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this is a free one. My desktop spotify logins with no pro...

  • Newbie
  • I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this i...
  • Maria_B
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

premium failure

I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and went ahead with the payment. I got an email welcomi...

  • Casual Listener
  • I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and ...
  • supernoeliaa
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline problem

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

  • Newbie
  • I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By...
  • Maria_B
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't listen to song

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

  • Newbie
  • for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?
  • Maria_B
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Cover album

The cover of my albums don't appear in offline mode.. what can I do??

  • Casual Listener
  • The cover of my albums don't appear in offline mode.. what can I do??
  • adriank1410
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

using premium spotify with iPhone

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the username provided and create a password? On my dev...

  • Newbie
  • I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the...
  • adriank1410
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Premium on 2 devices.

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the premium again.

  • Newbie
  • I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the prem...
  • adriank1410
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

No notifications on Ios

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on my devices and all look set correctly. Please help.

  • Casual Listener
  • Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on ...
  • adriank1410
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Spotify premium not working on iPhone but works ok on iPad?

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but will work ok on my iPad. Any one help with this?

  • Newbie
  • Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but w...
  • adriank1410
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Spotify is using data with downloaded playlists.

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I also saw that even with downloaded stuff the album pic...

  • Newbie
  • So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I als...
  • adriank1410
  • Roadie
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

  • Newbie
  • On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞
  • adriank1410
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

  • Newbie
  • Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...
  • adriank1410
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

  • Newbie
  • Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...
  • adriank1410
  • Roadie
  • 2377 Views
  • 1 replies
  • 0 likes
  • 2377 Views
  • 1 replies
  • 0 likes

Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

  • Newbie
  • I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...
  • 326 Views
  • 0 replies
  • 0 likes
  • local files
  • 326 Views
  • 0 replies
  • 0 likes

Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

  • Newbie
  • Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...
  • ErikG
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

  • Newbie
  • I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...
  • LisaHess
  • Regular
  • 985 Views
  • 1 replies
  • 0 likes
  • Browse
    New Music
    Radio
    searching
    tabs
  • 985 Views
  • 1 replies
  • 0 likes

Spotify Premium and 4th generation ipod touch

Hello!I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th generation, you have to use an older version of spotify, bu...

  • Newbie
  • Hello! I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th genera...
  • Maxim
  • Spotify Star
  • 5095 Views
  • 1 replies
  • 0 likes
  • 5095 Views
  • 1 replies
  • 0 likes

Spotify Wiedergabe über Bluetooth im Auto bricht nach ca. 19 Sekunden ab

Hallo Zusammen, wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen. Weis jemand was wir hier machen können? Um Rückmeldungen wäre ich sehr dankbar.

  • Visitor
  • Hallo Zusammen,   wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen.   Weis jemand was wir hier mac...
  • Zaudi1
  • Newbie
  • 789 Views
  • 2 replies
  • 0 likes
  • 789 Views
  • 2 replies
  • 0 likes

I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone....

  • Regular
  • I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting an...
  • Maxim
  • Spotify Star
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes