Can't play an artists' music

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?

• Samuel04hong
• Newbie
• Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?
• 2016-12-31 11:54:27 AM
• 269 Views
• 0 replies
• 0 likes

Spotify consistently crashing!

I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet been resolved.Over these 6 months I've been experienc...

• 1993nmg
• Newbie
• I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet be...
• 2016-12-31 10:37:44 AM
• 354 Views
• 0 replies
• 0 likes

Problem with track sorting in Spotify Premium

I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shuffle mode is off! The same thing happens even with ...

• blackmorpheus
• Newbie
• I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shu...
• 2016-12-31 10:35:38 AM
• 231 Views
• 0 replies
• 0 likes

[iOS][Music] Faulty update

Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!

• grgillette24
• Newbie
• Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!
• 2016-12-31 7:29:48 AM
• 321 Views
• 0 replies
• 0 likes
• iOS
  music

spotify on i pod touch?

Does spotify work offline listening on a i pod touch 5th generation? 

• jctaylor2003
• Newbie
• Does spotify work offline listening on a i pod touch 5th generation? 
• 2016-12-31 3:05:47 AM
• 2016-12-31 4:20:42 AM
• Trying2Help
• Music Fan
• 483 Views
• 1 replies
• 0 likes

The songs in library dissapear

I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?

• NavidC
• Newbie
• I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?
• 2016-12-31 2:56:59 AM
• 273 Views
• 0 replies
• 0 likes

Pro Music Search For Spotify links don't work in Spotify app

Ok so when I use Pro Music Search for Spotifyhttps://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I get an error message that reads "Spotify can't open t...

• EdLadle
• Newbie
• Ok so when I use Pro Music Search for Spotify https://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I ...
• 2016-12-31 2:22:04 AM
• 303 Views
• 0 replies
• 0 likes

Mot de passe

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et cela fait 1 semaine que je ne sais plus écouter de ...

• Soraya2
• Newbie
• Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et ...
• 2015-09-24 11:38:07 AM
• 2016-12-30 7:12:19 PM
• Spota40
• Newbie
• 664 Views
• 1 replies
• 0 likes

Advertisement

I have a valid subscription and are getting advertisements thus interrupting my music.Which is annoying.Kingcon57@gmail.com

• user-removed
• Visitor
• I have a valid subscription and are getting advertisements thus interrupting my music. Which is annoying. Kingcon57@gmail.com
• 2016-12-30 4:35:08 PM
• 2016-12-30 5:48:22 PM
• PilotAC
• Community Legend
• 216 Views
• 1 replies
• 0 likes

Songs aren't available offline on Airplane Mode on iPhone 6

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When I put my phone into Airplane mode, only about 5 or ...

• Amyehall1997
• Newbie
• Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When ...
• 2016-06-15 3:23:07 AM
• 2016-12-30 5:26:16 PM
• user-removed
• Not applicable
• 2927 Views
• 4 replies
• 0 likes

Spotify on new iPhone SE skips through tracks and pauses the tracks without prompting

• jammysmears
• Newbie
• 2016-12-21 1:36:38 AM
• 2016-12-30 3:35:11 PM
• Hubo
• Community Legend
• 382 Views
• 1 replies
• 0 likes

Waiting to download - Not downloading all of my songs

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed since I had around 2000 downloaded songs and I lost it all. S...

• AnaKorama
• Newbie
• I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed ...
• 2016-12-29 11:58:22 AM
• 2016-12-30 3:29:42 PM
• Hubo
• Community Legend
• 306 Views
• 1 replies
• 0 likes

[iOS][Other] Make a shuffle function

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please make my shuffle button work!

• CoachJ
• Newbie
• I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please m...
• 2016-12-29 1:05:20 AM
• 2016-12-30 3:25:33 PM
• Hubo
• Community Legend
• 309 Views
• 1 replies
• 0 likes
• iOS
  Other

I can'not activate my familiar plan

Hello,A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "button" recommended by the email and the following sentence ...

• vinicius_franca
• Newbie
• Hello, A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "butto...
• 2016-12-30 1:48:27 AM
• 2016-12-30 3:21:38 PM
• Hubo
• Community Legend
• 246 Views
• 1 replies
• 0 likes

Free to Premium

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

• user-removed
• Visitor
• I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?
• 2016-12-30 1:34:18 PM
• 2016-12-30 2:39:43 PM
• MartinStoichkov
• Community Legend
• 326 Views
• 3 replies
• 0 likes

Album Artwork Keeps Disappearing In Library View

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason? Driving me nuts.

• von_banacek
• Newbie
• It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason...
• 2016-12-30 2:10:04 PM
• 290 Views
• 0 replies
• 0 likes

Paradox ? "you can sync 3,333 tracks...If you're syncing your local files there’s no limit..

I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some. Is there a way to properly trigger the benefit of "If you're syncing your local files then there’s no limit" ...? T...

• lkobzik
• Casual Listener
• I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some.    Is there a way to properly trigger the benefit of...
• 2016-12-22 5:40:47 PM
• 2016-12-30 9:42:15 AM
• MartinStoichkov
• Community Legend
• 594 Views
• 4 replies
• 0 likes