Music stops after 2 songs if out of house using data

[Just_dreaming]

Plan

Free

Country

Uk

Device

iPhone 5s

Operating System

iOS 12(I’m guessing, not certain. I do know it won’t update further though)

My Question or Issue

my Spotify will only play 2 songs if I’m playing it using data. If I touch or try and skip any songs it won’t continue playing at all. This has been going on for a while now and I’ve tried turning my phone on and off, checked that my data is turned on and such. I’d appreciate any help to fix this 

[chay85]

I have a similar issue - since I updated the app it seems that certain albums will not auto play whilst I am outside using data. Weirdly it is fine when I am on WiFi and only seems to affect recently downloaded albums. I’ve checked my settings and that I have the latest update. So weird and very annoying when running having to click play every time a song ends and you want to listen to the next one! 

[naavo]

Hi! I've had this problem before and it seemed that my device settings didn't allow Spotify to use Mobile Data.
I suggest:
Go to settings on your iphone > Scroll down to Spotify (or search "Spotify" in your settings > Turn mobile data on

Alternatively, if this solution doesn't work please let me know!

[chay85]

Good point - but I have downloaded the albums on my premium account so
should not need to use data? Thanks!

[Just_dreaming]

Thank you for the suggestion, unfortunately I had already tried that and my data has been on for Spotify the whole time

[Just_dreaming]

Mine won’t even let me press play again. Just stops all together until I reconnect to WiFi when I get back home. I hope you find a way to fix yours soon

[nocomply65]

Sounds suspiciously familiar to what I experience in offline mode. This is NOT COOL spotify. You charge us a premium, but when it comes time for you to be of use to the people who PAY you, you just lie to us and give us nonsense answers. utter BS