Music suddenly stops playing

[Garagebandguy]

•  

Device

iPhone 6s

Operating System

iOS 15.0.1

My Question or Issue

Music suddenly stops playing even when unpaused on play times between 0 and 10 seconds. This happens occasionally and is random. Only happens with downloaded songs. What is going on. 

[Alex]

Hi @Garagebandguy,

Thanks for sharing this extensive description with us.

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Make sure the Spotify app is granted all permissions on the phone. These settings could be hindering the performance of the app.

Keep us posted on how you get on with this.

Cheers.