My iPod touch iOS 5.1.1 doesn't show under devices

[SoVeryTara]

I have it hooked up to the same wifi as my laptop, iTunes isn't opened, I've unplugged it and plugged it back in numerous times to no avail, and lastly I am a premium subscriber as of tonight.  Can anyone advise?  Thanks!

[MichaelJerzak]

Have you tried reinstalling the app? I'm also found sometimes it won't show up till I have the SPOTIFY app open on the device.

[SoVeryTara]

When I tried to do what you suggested (reinstalling Spotify on my iPod) it told me that I would have to dowload a compatible version, as the newest version is only compatible with iOS 6.0.  So I actually found out that since I have a 3rd gen Touch I can't get iOS 6.0.  I also recently upgraded the Spotify on my laptop (not sure if I can downgrade the version on my laptop as I can on my iPod).  Would that be the cause for why it's not showing up under devices?

[Joe · Accepted solution]

If you still have problems, the steps in this post may help with the ipod not showing under devices.

[SoVeryTara]

Thanks Joe ... I'll have to wait until either a) my ipod drains itself and then once i charge enough it powers itself back on or b) am able to fix the power button, because it doesn't work.

[SoVeryTara]

Actually I didn't need to restart the iPod.  Nor reset my router (I actually just have a wireless modem).  But the shutting off the security/virus protection/firewall worked . Right on! 🙂

[Joe]

Awesome! Enjoy your music and don't forget to set exceptions in your fortress so you can turn it all back on 🙂