My information disappeared after downloading the app on my macbook

[mayam0208]

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on my phone, and my spotify account had been logged out of. When I logged back in, It looked the same as my computer, everything was missing. I tried logging out of both of them and logging back in but it didn't work. I had it logged with facebook and tried to log in without connecting to facebook but it still came up the same way! Please help! 

[jeremygoh]

@mayam0208 Don't worry about it, you might have separate Facebook account that is not linked with your spotify account therefore having 2 spotify accounts.

As the account information can be quite sensitive,
I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.
https://www.spotify.com/about-us/contact/contact-spotify-support/