Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62686 Views
  • 16 replies
  • 37 likes
  • 62686 Views
  • 16 replies
  • 37 likes

Can't select a song!

Having an issue with the ipad app. It's strange, I can't seem to select songs on the left when I have searched for them, it will not register that I am trying to select and play that song but when I have a playlist open on the right it will play them...

  • Newbie
  • Having an issue with the ipad app. It's strange, I can't seem to select songs on the left when I have searched for them, it will not register that I am trying to select and play that song but when I ...
  • jeremygoh
  • Community Legend
  • 485 Views
  • 4 replies
  • 0 likes
  • 485 Views
  • 4 replies
  • 0 likes

Stream Spotify through iPhone to car via FM radio.

Hi, I was wondering if it was possible to somehow send the Spotify you stream on your iPhone, by FM signal from the phone, to the car stereo? I know it's possible to make your phone into a FM transmitter, but haven't so far figured out how to broadca...

  • Newbie
  • Hi,   I was wondering if it was possible to somehow send the Spotify you stream on your iPhone, by FM signal from the phone, to the car stereo? I know it's possible to make your phone into...
  • jeremygoh
  • Community Legend
  • 3549 Views
  • 1 replies
  • 0 likes
  • 3549 Views
  • 1 replies
  • 0 likes

Things Spotify is missing that RDIO has had for a long time.

Hi, I am a new subscriber from Canada who has been using RDIO for some time. I will admit that the Spotify song library is far superior to RDIO but that is where the advantages end. If Spotify was smart, they would take the desktop and mobile interfa...

  • Music Fan
  • Hi, I am a new subscriber from Canada who has been using RDIO for some time.  I will admit that the Spotify song library is far superior to RDIO but that is where the advantages end.  If ...
  • jeremygoh
  • Community Legend
  • 394 Views
  • 1 replies
  • 1 likes
  • 394 Views
  • 1 replies
  • 1 likes

Spotify vanished from my iPhone

I uninstalled Spotify from my iPhone some time ago and then I wanted have it back on my iPhone. It's not possible. Why? I go to app store and it whows that Spotify has been downloaded already but it doesn't give option to open the Spotify. I have all...

  • Newbie
  • I uninstalled Spotify from my iPhone some time ago and then I wanted have it back on my iPhone. It's not possible. Why? I go to app store and it whows that Spotify has been downloaded already but it ...
  • Swanny
  • Community Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Djay2 for iPad; what about Match by Echo Nest? How do I get it?

How do I get the App? is it in Spotify? Haven't been able to find/download,etc. Anyone know? Also want to create playlists with my Spotify library to use later-any easy explanation??

  • Regular
  • How do I get the App? is it in Spotify? Haven't been able to find/download,etc. Anyone know? Also want to create playlists with my Spotify library to use later-any easy explanation??
  • jeremygoh
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

[Bug] AirPlay Causes UI Malfunction

Hi there! So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main screen the app needs to be restarted and it is related to act...

  • Regular
  • Hi there!   So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main...
  • jeremygoh
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Solved!! Spotify doesn't fit on iPhone 5

Hello,Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here:[URL=http://www.hostingpics.net/viewer.php?id=249754image511.jpg][IMG]http://img11.hostingpics.net/pics/249754im...

  • Casual Listener
  • Hello, Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here: [URL=http://www.hostingpics.net/viewer.php?id=249754i...
  • jeremygoh
  • Community Legend
  • 1255 Views
  • 5 replies
  • 0 likes
  • 1255 Views
  • 5 replies
  • 0 likes

Excessive data usage completely disgusted.

I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. Spotify has used as much as 4.5 gbs in an hour liste...

  • Casual Listener
  • I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. S...
  • Rodrigo
  • Community Legend
  • 1278 Views
  • 2 replies
  • 2 likes
  • 1278 Views
  • 2 replies
  • 2 likes

Limited Spotify on mini iPad

I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing:- No browse choices beyond Spotify playlists e.g I cannot...

  • Newbie
  • I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing: - ...
  • Rodrigo
  • Community Legend
  • 1643 Views
  • 1 replies
  • 0 likes
  • Help me!
  • 1643 Views
  • 1 replies
  • 0 likes

App stops responding after 3 searches

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14). Seems it was already reported: https://community.s...

  • Regular
  • I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14)....
  • la_sonne
  • Newbie
  • 3002 Views
  • 31 replies
  • 1 likes
  • 3002 Views
  • 31 replies
  • 1 likes

fix your sh*t spotify

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features. fix your sh*t, or lose business. pretty pathetic effort for a paid for service

  • Newbie
  • no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features.   fix your sh*t, or lose business. pretty patheti...
  • MattSuda
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

unable to login on ipad with username

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but to no avail. Any ideas?

  • Casual Listener
  • created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but t...
  • MattSuda
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Can't sign up

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO SIGN UP. Doesn't make sense. But somehow it actually...

  • Casual Listener
  • I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO...
  • MattSuda
  • Spotify Star
  • 1639 Views
  • 1 replies
  • 1 likes
  • 1639 Views
  • 1 replies
  • 1 likes

Push Notification Data/ Activity Log iOS

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone?

  • Newbie
  • Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone? 
  • MattSuda
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

explain pls....

Once I put the song on a play list or yo my music does it use data every time I listen to it?

  • Newbie
  • Once I put the song on a play list or yo my music does it use data every time I listen to it?
  • MattSuda
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

  • Newbie
  • Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂
  • adisib
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • quality
  • 597 Views
  • 1 replies
  • 0 likes

Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

  • Regular
  • 1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...
  • psychosurf
  • Regular
  • 798 Views
  • 2 replies
  • 0 likes
  • 798 Views
  • 2 replies
  • 0 likes

Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

  • Casual Listener
  • Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...
  • Brent_Hogwell
  • Casual Listener
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

  • Casual Listener
  • So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...
  • nikkiadeveye
  • Casual Listener
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes