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Need help! Says continue listening on another device on my family account.

Need help! Says continue listening on another device on my family account.

Whenever I open my Spotify app it will start playing whatever my moms playing on her iPhone and says You are listening on _____’s iPhone you can hit continue or listen on your iPhone. Either way I’m forced to listen to it and it shows all her stuff. I do not want this. I don’t want to sign out of all the devices which I have read solves the issue but they’re on my account. Won’t that sign them out as well and how’s that going to solve the problem? Need help ASAP....

 

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1 Reply

Hey @Inkcrazysara, welcome to the Community.

Hope you're doing great!

 

I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page.

 

Make sure each one of you is using their accounts.

Hope it helps 🙂

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