Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68671 Views
16 replies
37 likes

68671 Views
16 replies
37 likes

Songs jump and skip after iOS 12 update

I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. When you open the app (anywhere, from the lockscreen...

timoedsel
Newbie
I have updated my iPhone to the latest iOS 12 update and here's what came up: while listening to a song on Spotify, the song skips when these actions are done on the iPhone's default camera app: 1. W...
2018-09-25 4:57:38 PM
2018-09-25 6:41:30 PM
Loxer
Community Legend
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

When I add a song to the queue it appears as a blank space

When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tried restarting my phone and deleting and reinstalling the app...

Wolfdietrich
Newbie
When adding songs to the queue only the last one to be added (or the only one) appears as a blank space, it still plays but I can’t move it or remove it or do anything with it. I already tri...
2018-09-25 8:20:11 AM
2018-09-25 4:18:48 PM
aamooose
Newbie
1119 Views
2 replies
0 likes

1119 Views
2 replies
0 likes

Categories are hideen by ios bar

iPhone X, ios 12the iOS bottlm bar hides the categories names.see attached image

nirtal
Casual Listener
iPhone X, ios 12 the iOS bottlm bar hides the categories names. see attached image
2018-09-25 2:09:15 PM
2018-09-25 3:08:32 PM
Loxer
Community Legend
462 Views
3 replies
0 likes

462 Views
3 replies
0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

sissy2124
Casual Listener
Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private ...
2018-09-25 2:33:21 PM
2018-09-25 2:34:11 PM
sissy2124
Casual Listener
954 Views
1 replies
0 likes
Help
Q&A
Troubleshooting

954 Views
1 replies
0 likes

Solved!! [Mobile] Home page shows the error

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueFor a week, such an error shows me. I tried to uninstall, clear the cache and nothing helps.

pianers
Newbie
Plan Premium Country Poland Device iPhone 7 Operating System iOS 12 My Question or Issue For a week, such an error shows me. I tried to uninstall, clear the cache and nothing he...
2018-09-25 10:56:05 AM
2018-09-25 11:27:20 AM
Loxer
Community Legend
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

Spotify slow to launch, then sluggish when running for a while

Plan: PremiumCountry: UK Device (iPhone X)Operating System (iOS 12) My Question or Issueapp takes about 10 secs to lauch. after the app is running for a while, when i try to pause a song (either from home screen or from the app itself) it is so slow ...

labpig
Regular
Plan: Premium Country: UK Device (iPhone X) Operating System (iOS 12) My Question or Issue app takes about 10 secs to lauch. after the app is running for a while, when ...
2018-09-25 2:37:13 AM
2018-09-25 11:03:04 AM
Loxer
Community Legend
963 Views
1 replies
1 likes

963 Views
1 replies
1 likes

Bring back the back/repeat button for songs on playlists

PlanPremiumCountryUS DeviceiPhone Xs MaxOperating SystemiOS 11 My Question or IssueSpotify removed the ability to go back to play previous songs in a playlist. Where the back button used to be is now a button that allows you to like or dislike the so...

davidmeter
Casual Listener
Plan Premium Country US Device iPhone Xs Max Operating System iOS 11 My Question or Issue Spotify removed the ability to go back to play previous songs in a playlist. Where the...
2018-09-24 4:04:18 PM
2018-09-24 4:56:55 PM
Loxer
Community Legend
2537 Views
1 replies
2 likes
back button
Replay Playlist
replay song

2537 Views
1 replies
2 likes

Not showing full playlist.

PlanPremiumCountrySweden DeviceIphone 6SOperating SystemIOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs).The thing is that my playlists doesn't have all the songs that I added to them. About 20-30 songs disa...

mannenjacob
Casual Listener
Plan Premium Country Sweden Device Iphone 6S Operating System IOS 11 Hi! I have a problem with my playlists. They are pretty large (around 150-200 songs). The thing is...
2018-09-24 9:03:38 AM
2018-09-24 3:39:19 PM
mannenjacob
Casual Listener
3108 Views
2 replies
1 likes

3108 Views
2 replies
1 likes

Distorted sound when using EQ on iPhone XS

When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. This doesn't happen when I am using the lightning port, nor did it happen ...

blkdg
Casual Listener
When using iPhone XS over Bluetooth, increasing lows even slightly will result in very distorted sound. Happens when using AAC and SBC codecs, on two different target devices. Thi...
2018-09-24 2:20:31 PM
2018-09-24 3:07:34 PM
Loxer
Community Legend
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

Ipad 2 unable to get app

Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re install the app it won't re install . I've looked and the ve...

atbhrv
Newbie
Good afternoon . After deteting the app on my iPad 2 I want to put it back on . When I try going into the apps store then going to updates and from there I tried to go into purchases and re in...
2018-09-22 4:35:54 PM
2018-09-24 3:06:16 PM
Loxer
Community Legend
4891 Views
1 replies
3 likes

4891 Views
1 replies
3 likes

Superuser Contribution Queued songs leaving a gap

PlanPremiumCountry EnglandDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, had this problem for a week or so now, wondering how to fix it.

dannymurphy
Casual Listener
Plan Premium Country England Device iPhone 7 Operating System iOS 11 My Question or Issue When I queue a song the song doesn’t show up but it does still play in order, ha...
2018-09-10 12:35:13 AM
2018-09-24 1:37:55 PM
Peter
Spotify Legend
1899 Views
10 replies
1 likes
Broken Queues

1899 Views
10 replies
1 likes

Help me turn off the ability to have random people use my device as a playback.

Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected to WI-FI or is my Bluetooth on! Within those seconds, they ...

lexexp
Newbie
Hey community. I need some help. Lately during my commute to my classes, at random times my Spotify will connect to a random PS4 or Desktop that I have 0 idea who they are. I’m not connected ...
2018-09-24 2:12:57 AM
2018-09-24 9:53:30 AM
Loxer
Community Legend
1211 Views
2 replies
0 likes

1211 Views
2 replies
0 likes

Superuser Contribution Premium Radio on iPhone, no dislike or like buttons

PlanPremium CountryUS DeviceiPhone 7 plusOperating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hear...

tames713
Casual Listener
Plan Premium Country US Device iPhone 7 plus Operating System iOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio statio...
2018-09-19 6:04:30 PM
2018-09-24 9:37:41 AM
Katerina
Spotify Legend
812 Views
3 replies
0 likes

812 Views
3 replies
0 likes

No songs play

Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work.PlanFreeCountry USDeviceIPhone 7Operating SystemIOS 11 My Question or Issue

Justic11
Casual Listener
Earlier this week some of my songs wouldn't play, this morning none of them will. I've tried the standard methods such a deleting and renown loading but nothing will work. Plan Free Country &nbsp...
2018-09-18 6:07:27 PM
2018-09-24 7:03:24 AM
MarkCole0401
Regular
681 Views
2 replies
0 likes

681 Views
2 replies
0 likes

Static and stuttering

PlanPremiumAustralia DeviceiPhoneOperating System iOSHas anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always happens in the same spot. Then I close the app and reopen then it is ok? Frust...

Niadh
Casual Listener
Plan Premium Australia Device iPhone Operating System iOS Has anyone noticed sometimes a song has like static and stuttering in parts of it? I play it a few times and it always...
2018-09-18 1:55:17 PM
2018-09-24 6:53:17 AM
MarkCole0401
Regular
408 Views
2 replies
0 likes

408 Views
2 replies
0 likes

Songs won’t download

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...

TaiTan
Newbie
I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...
2018-09-22 1:54:14 AM
2018-09-24 6:51:55 AM
MarkCole0401
Regular
822 Views
2 replies
0 likes

822 Views
2 replies
0 likes

Skipping songs every number of seconds

PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...

lilyjayrob
Casual Listener
Plan Premium Country Canada Device iPhone 6s Operating System iOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly,...
2018-09-23 9:34:16 PM
2018-09-23 11:20:07 PM
lilyjayrob
Casual Listener
1082 Views
2 replies
0 likes
bug
skipping
songs

1082 Views
2 replies
0 likes

Solved!! Download Spotify on an iPad Mini 1st (iOS 9.3.5.) model A1432

PlanPremiumCountry FranceDeviceiPad Mini A1432Operating SystemiOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device --' So, here my problem :My mom give me her old iPad Mini (the first one) and I made a total re...

mariegodard1
Casual Listener
Plan Premium Country France Device iPad Mini A1432 Operating System iOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device ...
2018-09-16 5:08:24 PM
2018-09-23 8:58:55 PM
mariegodard1
Casual Listener
102062 Views
2 replies
3 likes

102062 Views
2 replies
3 likes

[iOS] how do i play all songs in a playlist?

when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version ) it plays 1 random track and stops. how do i play a playlist on ios?...

bazikzrazik
Casual Listener
when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version 🙂 ) it pl...
2018-09-23 11:45:24 AM
2018-09-23 1:23:35 PM
Loxer
Community Legend
755 Views
1 replies
0 likes

755 Views
1 replies
0 likes

iPhone X app won’t let me adjust the Order of my songs on my playlists

if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. PlanPremiumCountry USDeviceiPhone XOperating SystemIos 11 My Question or Is...

Mason_54
Casual Listener
if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. Plan Premium Co...
2018-09-22 3:59:14 PM
2018-09-22 4:33:06 PM
Mason_54
Casual Listener
731 Views
2 replies
0 likes

731 Views
2 replies
0 likes

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