Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

New User Experience - TERRIBLE!

New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface.  And it's even worse than I thought - it's going to propogate to all of us at some point soon!

The "new user experience" is horrible.  If I want to play John Mayer, all songs I have favorited, I have to go to artists, follow each one individually, but wait, I can't see the songs I've saved.  It's like I've searched on John Mayer.

Not a problem they say - just go to the favorites playlist, and type "John Mayer" to filter the list.  REALLY?

If they don't fix this, I'll move our whole family to Apple Music.  Come on guys...

 

Plan

Premium

Country

US

Device

iPhones (misc) and iPads (misc)

Operating System

iOS 12.2

 

My Question or Issue

 

Spotify 1.png
Spotify 2.png
Reply
1 Reply

Hey @socaldrummer.

 

Thanks for your feedback on the new Your Library experience.

 

There's an idea in the Community about this where you can add your vote - just head here to do so.

 

Take care 🙂

Suggested posts