New account

[david63delgado]

I just got a new account. I had many issues to get into the account. First I got a message telling that there was already an account with that email. Then The password did not match with the name. So I reset my password and try to get into the account again. But now the message is that the password and the name don't match.
I am really frustrated. Hope you can help.

[MattSuda]

Hey @david63delgado

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.