Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
No cast icon on Spotify iphone or iPad even thou google home installed and setup of chrome cast audio is correct.
please help
Hey! 🙂
I'm here to help and sure we can fix this! Are you on the same WiFi-network with both devices?
Yes same network. To be fair it was working , but now I notice on both ios device that the chrome cast option disappeared. AirPlay works fine
Regret still not working?
Hi there ... right I think i have found out the issue ...
I bought my audio chrome cast adaptors from the US about 18months ago and they were working perfectly uptill the last firm wear update end of 2016.
Now I have a UK Premium Spotify account ... I am wondering if this is the issue ??
I read that now u need to have a chrome cast from the same area as your spotify account is registeredd ???? What i find odd however is that the chromecast for TV also fm the US is working fine.
Pleased to have your thoughts or suggestions
In case anyone else experience the same issue, I believe I have found the solution.
Spotify needs access to your local network, in order to find the Cast-compatible devices.
How to:
1. Go to Settings on your iPhone/iOS device.
2. In the top, search for "Spotify".
3. Turn on "Local Network" access.
Now you should be able to find your Cast-compatible devices in the Spotify app. If you have any speaker groups set up in the Google Home app, these should appear in the Spotify app, so you can Cast to multiple devices simultaneously.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…