Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not able to download error on iPhone 6

Not able to download error on iPhone 6

I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving the error that the download cannot be completed, I deleted the app and restarted my phone. Redownloaded the app and the same error occurred. Although this time I have no way of accessing the app and I only use Spotify on my phone so you can understand my urgency. I have also tried resetting the phone after deleting the app and the same thing occurs.

Thanks for your help
Reply
0 Replies

Suggested posts