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Not receiving premium from appstore

Not receiving premium from appstore

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the united states im quite angry please help ive signed in and signed out and ive deleted the app and got it again ive checked my email for codes but still nothing... help please

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1 Reply

Hello @koareck

 

Sorry for the delay.

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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