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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70986 Views
  • 16 replies
  • 37 likes
  • 70986 Views
  • 16 replies
  • 37 likes

iPhone app freezes if I start offline

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version of Spotify

Spotify1.png Spotify1.png
  • Casual Listener
  • Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version ...
  • Jason
  • Spotify Legend
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Help needed getting local files from PC spotify to mobile app.

Hey, I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playlist. However, I'm having trouble figuring out how to access t...

  • Newbie
  • Hey,   I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playli...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Overseas Listening

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

  • Newbie
  • I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Solved!! Error 127/"An Error Occurred, Try Again"

Hi there,I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the library without this error.The red bar with Error 127 is vi...

  • Regular
  • Hi there, I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the libr...
  • Whiteroam
  • Regular
  • 5321 Views
  • 3 replies
  • 0 likes
  • error 127
    try again
  • 5321 Views
  • 3 replies
  • 0 likes

Can not login on iphone to my existing spotify account

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email address). This is true but the thing is that I am not tr...

  • Casual Listener
  • I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email ...
  • Jason
  • Spotify Legend
  • 824 Views
  • 1 replies
  • 0 likes
  • 824 Views
  • 1 replies
  • 0 likes

total playlist length

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

  • Newbie
  • I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.
  • reillybramble
  • Newbie
  • 1817 Views
  • 2 replies
  • 0 likes
  • 1817 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crash on start

Iphone 4iOS 7.1.2Hello. Spotify has recently begun crashing on start. I have been unable to start it at all.As soon as I discovered this issue, I did the following things:1. Close all apps. Open Spotify. Crash.2.) Restart device. Crash.3.) Uninstall/...

  • Visitor
  • Iphone 4 iOS 7.1.2 Hello. Spotify has recently begun crashing on start. I have been unable to start it at all. As soon as I discovered this issue, I did the following things: 1. Close all a...
  • mchangesq
  • Music Fan
  • 1957 Views
  • 11 replies
  • 0 likes
  • Spotify crash iphone 4 iOS7.1.2 (current)
  • 1957 Views
  • 11 replies
  • 0 likes

Local files aren't syncing to iPhone

I'm trying to add local files to my iPhone. I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new playlist appears on my phone) yet when I set 'Available offline'...

  • Visitor
  • I'm trying to add local files to my iPhone.   I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new play...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

option to listen offline doesn't come up

when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s

  • Casual Listener
  • when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s
  • DasPeter
  • Community Legend
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Spotify posting to wrong twitter account - help!

How do I disconnect Twitter on ipad from posting to a particular twitter account? I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify (premium) it posts to the sports club Twitter.....embarr...

  • Casual Listener
  • How do I disconnect Twitter on ipad from posting to a particular twitter account?  I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify...
  • BucksBlackCat
  • Casual Listener
  • 568 Views
  • 2 replies
  • 0 likes
  • 568 Views
  • 2 replies
  • 0 likes

Spotify doesn't play more than one song on iPhone /

Spotify doesn't play more than one song on iPhonealready deleted and reinstalled app, which didn't help

  • Regular
  • Spotify doesn't play more than one song on iPhone already deleted and reinstalled app, which didn't help
  • Renauer
  • Regular
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

cannot log in to supported apps

Hi, I have an iphone 5s w/ spotify premium, which works great. But I also have soundhound and runkeeper apps that are supported with direct linds to spotify. However, whenever I try to connect those apps to spotify, I end up in some kind of loop. It ...

  • Newbie
  • Hi, I have an iphone 5s w/ spotify premium, which works great.  But I also have soundhound and runkeeper apps that are supported with direct linds to spotify.  However, whenever I try to co...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Disappearing new downloaded and offline saved albums

Dear anybody,I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a couple of his albums and then saved and downloaded all the s...

  • Newbie
  • Dear anybody, I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a coupl...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Unsaving offline tracks from any menu

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline from anywhere?

  • Music Fan
  • Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline...
  • 371 Views
  • 0 replies
  • 0 likes
  • iOS
    save to device
  • 371 Views
  • 0 replies
  • 0 likes

Solved!! ? How turn of shuffle off on spotify premium: iPhone app?

I have Sp Premium and cannot turn the shuffle off in my iOS App ?????? Current posts do not address this Thanks

  • Casual Listener
  • I have Sp Premium and cannot turn the shuffle off in my iOS App  ?????? Current posts do not address this  Thanks
  • bualosh
  • Newbie
  • 3833 Views
  • 4 replies
  • 2 likes
  • 3833 Views
  • 4 replies
  • 2 likes

Solved!! All my songs disappered

Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened

  • Casual Listener
  • Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened
  • codylane101
  • Casual Listener
  • 1096 Views
  • 11 replies
  • 0 likes
  • 1096 Views
  • 11 replies
  • 0 likes

Solved!! Spotify crashes on iPhone 5s

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premium user for years and never met this before

  • Casual Listener
  • My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premiu...
  • Miss9090
  • Newbie
  • 1227 Views
  • 8 replies
  • 0 likes
  • 1227 Views
  • 8 replies
  • 0 likes

Solved!! iPad app crashing after update v3.6.0.923

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt working. I tap to play and the app crashes every sin...

  • Casual Listener
  • Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt w...
  • Jafitzpa12
  • Casual Listener
  • 1708 Views
  • 12 replies
  • 1 likes
  • Crash
    crashing
    updatefail
  • 1708 Views
  • 12 replies
  • 1 likes

Solved!! your music

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

  • Casual Listener
  • i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?
  • nunnnun
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Are my iTunes playlists playing my actual songs or Spotify's version of my actual songs?

I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists? - New Spotify user (premium)

  • Casual Listener
  • I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists?   - New Spotify user (premium)
  • nunnnun
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes