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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64923 Views
  • 16 replies
  • 37 likes
  • 64923 Views
  • 16 replies
  • 37 likes

Cannot browse playlists on car radio

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

  • Regular
  • Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not a...
  • 977 Views
  • 0 replies
  • 4 likes
  • 977 Views
  • 0 replies
  • 4 likes

Removing shuffle as default

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

  • Newbie
  • Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded
  • dan1980
  • Newbie
  • 984 Views
  • 1 replies
  • 11 likes
  • 984 Views
  • 1 replies
  • 11 likes

Solved!! Spotify crashes in iOS9 when ads are queued to play

As the subject states. In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume playing without uninstalling and reinstalling the app, and pl...

  • Regular
  • As the subject states.   In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume p...
  • maxxmka
  • Regular
  • 1811 Views
  • 6 replies
  • 4 likes
  • 1811 Views
  • 6 replies
  • 4 likes

Problems with Albums

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC). The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spotify. I can still see Albums (on iPhone) that I added a couple of weeks ...

  • Newbie
  • Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC).   The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spoti...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Running starts not the music

Hello, today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start.What is my failure? Can somebody help me? Thanks

  • Regular
  • Hello,   today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start. What is my failu...
  • Te-Punkt
  • Regular
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Not receiving premium from appstore

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the united states im quite angry please help ive signed in...

  • Newbie
  • Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the uni...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Problems with making music available offline on iOS

I've got an iPhone 6 with over 50GB of space still free. Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a green one. I've tried turning my phone off and on again, cl...

  • Newbie
  • I've got an iPhone 6 with over 50GB of space still free.  Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a gr...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

I cant connect to facebook from spotify

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

  • Visitor
  • Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??
  • MattSuda
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Multiple issues experienced with Spotify

Hey everyone,Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 seconds at most but then the song would mysteriously stop ...

  • Casual Listener
  • Hey everyone, Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 secon...
  • Timchang920809
  • Casual Listener
  • 925 Views
  • 2 replies
  • 0 likes
  • 925 Views
  • 2 replies
  • 0 likes

Solved!! Logged into Spotify as "." and cannot log out

I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please?Thank you in advance!

  • Newbie
  • I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please? Thank you in advance!
  • DasPeter
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Solved!! All songs saved to my iPhone are suddenly gone

Hi Spotify, I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user). A few hours ago I was listening to some of the songs that I had saved locally on my iPhone. The entire list of songs (Your music > Songs) was...

  • Casual Listener
  • Hi Spotify,   I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user).   A few hours ago I was listening to some of the songs that I had...
  • joshakatz
  • Newbie
  • 7539 Views
  • 4 replies
  • 0 likes
  • 7539 Views
  • 4 replies
  • 0 likes

Solved!! Spotify constant crashes in loadingscreen

Hello! My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpose of using Spotify on the phone. This is pretty frustrating w...

  • Casual Listener
  • Hello!   My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpo...
  • AGeekWithProbs
  • Casual Listener
  • 5566 Views
  • 20 replies
  • 1 likes
  • 5566 Views
  • 20 replies
  • 1 likes

Spotify NOW & Shows - an urban myth?

This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements. Can Spotify give a real answer to when these are coming out rather than the typical "co...

  • Music Fan
  • This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements.  Can Spotify give a real answer...
  • mapuya19
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

I want my local files on my phone.

I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like them on my phone. T.I.A

  • Casual Listener
  • I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like th...
  • swizy47
  • Casual Listener
  • 757 Views
  • 2 replies
  • 0 likes
  • 757 Views
  • 2 replies
  • 0 likes

Local music flies won't play on iphone

I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: --I have my computer and my iphone on the same internet ...

  • Casual Listener
  • I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: ...
  • ArmsAsuncion
  • Roadie
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Dissapeared / empty playlists

Hi everyone, for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the songs) and my other playlists are all gone. Furthermore, I can'...

  • Casual Listener
  • Hi everyone,   for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the son...
  • Remia00
  • Casual Listener
  • 408 Views
  • 5 replies
  • 0 likes
  • 408 Views
  • 5 replies
  • 0 likes

I earned premium and I cant use music offline

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

  • Casual Listener
  • I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline
  • user-removed
  • Not applicable
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

iphone storage

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account? Or is there a way to "save" the song on my laptop but delete it from my iphone? Thanks

  • Newbie
  • Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account?   Or is there a way to "save" the song on my laptop but delete it fr...
  • driveflanger
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Solved!! All my songs are 'available offline' but don't actually play when there's no internet connection?

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, how do I fix this? Its very frustrating. My phone doe...

  • Newbie
  • All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, ho...
  • ToolboxT
  • Roadie
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

discover page error

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short time before error again.

  • Regular
  • I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short...
  • Rschelle
  • Regular
  • 858 Views
  • 9 replies
  • 0 likes
  • 858 Views
  • 9 replies
  • 0 likes