Offline Playing with Premium

[sarahbarbs4]

I've been having a problem with my downloaded albums and playlists being unable to play offline for about 3 months now. I am a premium subscriber, and I have tried multiple times to delete and reinstall the app to try and troubleshoot the problem. However, it remains the same. About half of the songs on an album or playlist will not play despite the app confirming that they are downloaded. It does not seem to matter whether or not I have saved the song that won't play or not, and sometimes the songs stop with 0.01 seconds left, and will not play the next song. This issue has been very frustrating for a long time & I'm really hoping someone can help me out, because this is the only music platform I use, and to have this significant of a problem unsolved would be very unfortunate.

[harmonycarolino]

Have you tried to check if your storage has enough space?