Downloaded music will not play without WiFi

I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.

• ScubaStan
• Newbie
• I recently missed a payment for premium but I took care of it quickly and ever since, my downloaded music will not play without a WiFi connection. What is the issue? PLEASE HELP!! I NEED MY MUSIC.&nb...
• 2017-03-20 10:51:24 PM
• 2017-03-21 5:21:07 PM
• Hubo
• Community Legend
• 433 Views
• 1 replies
• 0 likes

Please help!

Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify account but as if she has an "account" through App...

• Erik920
• Newbie
• Hello, I have a question about an account of a family member, my mother downloaded Spotify through Apple Store, and paid through apples in payment system. It's almost as if she doesn't have a Spotify...
• 2017-03-21 1:06:19 AM
• 2017-03-21 5:19:37 PM
• Hubo
• Community Legend
• 363 Views
• 1 replies
• 0 likes

Spotify plays for two songs and stops. Have reinstalled the app, changed the streaming quality but i

• se-338
• Newbie
• 2017-03-21 11:12:45 AM
• 2017-03-21 5:17:55 PM
• Hubo
• Community Legend
• 310 Views
• 1 replies
• 0 likes

Playlist Issues

I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if this is intended, or is it a fault?

• user-removed
• Visitor
• I've noticed that when listening to a playlist on the iOS app, Spotify plays songs that aren't on the playlist; often, the songs aren't even by artists that are on the playlist! Does anyone know if t...
• 2017-03-20 2:50:42 PM
• 2017-03-21 2:53:13 PM
• user-removed
• Not applicable
• 808 Views
• 3 replies
• 0 likes

App Freezes

Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email and password and it's unresponsive again!!!!!! Whe...

• Dyvin_marez
• Newbie
• Has anyone had any problems on the IPhone 7 plus, I download the app and the icon is not responsive when clicking on it. I then close the app and then it will open however I click to type in my email...
• 2017-03-21 3:48:41 AM
• 2017-03-21 1:27:17 PM
• Bittencourt
• Spotify Star
• 328 Views
• 1 replies
• 0 likes

SPOTFY Plano Família

Gostaria de saber sobre o SPOTFY família...Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser feito pra parentes que moram no mesmo endereço!Eu ac...

• user-removed
• Visitor
• Gostaria de saber sobre o SPOTFY família... Minha sogra queria fazer um SPOTFY família e incluir a minha esposa (filha dela) e eu (genro), conduto, tem uma observação que o plano família só pode ser...
• 2017-03-20 8:41:21 PM
• 2017-03-21 1:07:44 PM
• Bittencourt
• Spotify Star
• 931 Views
• 3 replies
• 0 likes

Album tracklist out of order using BMW Connected

Hello, I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car. I have deleted and downloaded the latest version and don't have shuffle on. Thank you in advance.

• pierreddao
• Casual Listener
• Hello,   I am having trouble with the album tracklist being out of order when connected to the BMW Connected app in my car.  I have deleted and downloaded the latest version and don't hav...
• 2017-02-03 6:41:25 PM
• 2017-03-21 12:53:25 PM
• Siyfion
• Newbie
• 653 Views
• 2 replies
• 1 likes

Track time and duration/time left disappears

Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of playback. I then have to exit that view (back to pl...

• sdmullen
• Casual Listener
• Upgraded to 7.9.0.545 on 13/3 and since then, on the main playback screen, where it has the artwork/time left/duration/current time of the playing track, it seems to disappear after a few seconds of ...
• 2017-03-21 9:49:54 AM
• 2017-03-21 9:53:08 AM
• sdmullen
• Casual Listener
• 290 Views
• 1 replies
• 0 likes

Endless payment loop

I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me back to the zip code page. I've tried relogging, do...

• FunkyButtChugge
• Newbie
• I just created an account, tried to activate the free trial and it goes well at first. I put in my zip code and press continue, then I sign into PayPal, then I hit agree and continue and it takes me ...
• 2017-03-20 8:40:34 PM
• 457 Views
• 0 replies
• 0 likes

Spotify does not work after 14 days abroad

Hi everyone, I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days only" and cannot move on. I have already tried changing the ...

• Abdi51
• Casual Listener
• Hi everyone,   I am in a bit of a pickle here, I have moved from UK to Germany permanently and all of a sudden everytime i try to login to my Spotify it says "Spotify works abroad for 14 days ...
• 2017-03-20 3:34:59 PM
• 2017-03-20 6:24:39 PM
• Hubo
• Community Legend
• 412 Views
• 3 replies
• 0 likes

Finding playlist I created on my desktop on my iphone

How do I find a playlist I created on my desktop on my iPhone?

• sbankster
• Newbie
• How do I find a playlist I created on my desktop on my iPhone?
• 2017-03-19 11:19:40 PM
• 2017-03-20 11:08:35 AM
• Bittencourt
• Spotify Star
• 223 Views
• 1 replies
• 0 likes

No Behind The Lyrics?

I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.

• JMac550
• Casual Listener
• I notice that not every artist has a behind the lyrics on each album. It kinda disappoints me. Would be great to know how songs are made behind them.
• 2016-07-23 9:18:26 AM
• 2017-03-20 6:42:05 AM
• JMac550
• Casual Listener
• 824 Views
• 2 replies
• 0 likes

Spotify connect

Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds before the end of the song. Pls how to fix the bug

• MoussMoussy
• Newbie
• Hi all,have Spotify premium, using it to listen my music on my onkyo receiver through Spotify connect, but after the last update I noticed all tracks crush for 1 or 2 seconds just around 8 seconds be...
• 2017-03-20 5:33:49 AM
• 372 Views
• 0 replies
• 0 likes

iOS 9.3 excessive battery drain on iPhone 6

Hi, is anyone else suffering from excessive battery drain using Spotify lately?ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at 100% and listening for about 15 mins in the morning would dr...

• Agroppo
• Casual Listener
• Hi,  is anyone else suffering from excessive battery drain using Spotify lately? ive noticed this issue since I last updated the iOS operating system to 9.3 where my phone battery would be at ...
• 2016-04-10 9:52:49 AM
• 2017-03-20 4:30:36 AM
• QuiriniusGast
• Roadie
• 8710 Views
• 13 replies
• 4 likes

7 day free trial

this is what happens when i press the link to get the 7 day free trial.. what can i do?

• alexcrainic8
• Newbie
• this is what happens when i press the link to get the 7 day free trial.. what can i do?
• 2017-03-19 12:25:56 AM
• 269 Views
• 0 replies
• 0 likes

iOS Update deleted a lot of saved music

Hi Guys, I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, just half to 3/4 of all artists have been deleted, and a lot ...

• playlesmith
• Newbie
• Hi Guys,   I updated my iPhone Spotify App last night to version 7.9.0. When I've gone to use it this morning, it has culled a lot of my saved music. Instead of entire artists being removed, j...
• 2017-03-19 10:53:45 PM
• 238 Views
• 0 replies
• 0 likes

My Spotify is not playing the playlists in order

I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to do.

• iAstronaut
• Newbie
• I like to sort my lists by artist, but the order that is showed in the playlist, is not the order that the songs are being played. I am a Premium user, and shuffle mode is off. I don't know what to d...
• 2017-01-30 5:37:08 AM
• 2017-03-19 10:38:11 PM
• lolothebagel
• Newbie
• 1585 Views
• 3 replies
• 2 likes

Spotify streaming downloaded songs **bleep**

Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeared which led me to the conclusion that downloading the tr...

• Reiszecke
• Music Fan
• Why can't you program something that works as intended? I downloaded the whole "Songs" section from within the iOS app, it's been a couple of GB and the "downloading" bar finished and disappeare...
• 2017-03-16 2:23:23 PM
• 2017-03-19 10:23:39 PM
• Reiszecke
• Music Fan
• 648 Views
• 2 replies
• 0 likes

Genius Behind the Lyrics Won't Stay Off

So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working... I'll go into my preferences on my iPhone app scroll down to the bottom of the playback options and click to disable the Behind t...

• wuggawugga
• Newbie
• So the new ability to disable the Genius Behind the Lyrics feature is really great except that it isn't really working...  I'll go into my preferences on my iPhone app scroll down to the bottom...
• 2017-03-19 4:58:24 PM
• 1067 Views
• 0 replies
• 3 likes
• Behind the lyrics
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