Only You features are not working on my app

[Tyktak11]

The Only You features (Dinner guests, Birth Chart) are not included on my app

Plan

Premium

Country

USA

Device

Phone 12

Operating System

iOS 

[Billy-J]

Hey @Tyktak11, thanks for reaching out to the Community!

Can you let me know what happens when you go to this link on the iPhone > Tap Download Spotify? When you tap Download Spotify, it should take you straight to the app. 

Let me know if it takes you to view Only You.

[Mario]

Hey @Tyktak11 ,

Thanks for reaching out about this here in the Community. 

If you confirm you have access to some of the stories (for example, 3) after following @Billy-J 's suggestion, there probably aren't enough relevant data in your listening history for the other stories to be created.

Hope you'll find this info useful. Cheers!

[Tyktak11]

Sends me to the Only you page with no features. Just some mixes of my fave genres and artists

[Tyktak11]

How recent does the data have to be? I have thousands if not more of listening data on Spotify and been a customer for at least 4 years.

[Mihail · Accepted solution]

Hey @Tyktak11,

Thanks for getting back to us.

You can view the eligibility requirement and other useful info for the Only You stories in this FAQ that we've prepared. 

Hope this shines a bit of light on the matter. If you have any questions the Community is here for you.

[213vswmfhrztqwl]

@Mihail - I experience the same issue with only you, wrapped and other feutures as many users on this forume. iOs, clean reinstall, active listener, definately eligeble, jumped through all the hoops. What can be done? 

Thanks

[CarlosE]

Hey there @213vswmfhrztqwl,

Thanks for reaching out.

We've already replied to your post in this thread.

For anything else you need, the Community is here for you.

Have a good one!