Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64398 Views
16 replies
37 likes

64398 Views
16 replies
37 likes

Superuser Contribution [iOS 14.7, iPhone 12 Pro Max] music keeps pausing randomly

I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spotify version 8.6.46.1081.The problem occurs randomly with in...

MatuR
Regular
I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spoti...
2021-07-28 1:48:29 PM
2021-07-29 5:32:26 PM
MafeG
Spotify Legend
1932 Views
2 replies
2 likes

1932 Views
2 replies
2 likes

Superuser Contribution Recently played artist not updating AGAIN.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’s been fixed but this morning it wont update again.

jojofly
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’...
2021-07-27 4:37:57 PM
2021-07-29 4:44:33 PM
jojofly
Regular
877 Views
12 replies
5 likes

877 Views
12 replies
5 likes

Downloading liked songs crashes app

Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the songs at the time as it’s set not to download unless there’s...

gc86
Newbie
Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the ...
2021-07-23 10:50:20 AM
2021-07-28 12:51:47 PM
MateusM
Spotify Star
469 Views
1 replies
0 likes
App & Features

469 Views
1 replies
0 likes

Superuser Contribution Spotify do not work on iPad.

PlanPremiumCountrySwedenDevice(iPad Pro 1st gen.Operating System(iOS 10.3)My Question or IssueApp or webb plyer do not work anymore since of today?error Message say accpunt do not exist but i can logg in and see my profile and account detailes.

Brändholmen
Music Fan
Plan Premium Country Sweden Device (iPad Pro 1st gen. Operating System (iOS 10.3) My Question or Issue App or webb plyer do not work anymore since of today? error Message say accp...
2021-07-20 8:16:02 PM
2021-07-28 9:30:19 AM
Alex
Spotify Legend
820 Views
7 replies
0 likes

820 Views
7 replies
0 likes

Superuser Contribution Car play - sending me nuts.

PlanPremiumCountryUKDeviceiPhone XROperating System iOS 14.6 My Question or IssueCar play is sending me nuts - but I don't know if it's spotify or anything else as other apps do the "We're playing but no sounds coming out" thing. So... Plug phone in ...

jimmcv
Newbie
Plan Premium Country UK Device iPhone XR Operating System iOS 14.6 My Question or Issue Car play is sending me nuts - but I don't know if it's spotify or anything else as other...
2021-07-26 1:33:12 PM
2021-07-27 3:57:08 PM
Alex
Spotify Legend
414 Views
1 replies
0 likes
Car Play

414 Views
1 replies
0 likes

Superuser Contribution App crashes in the background

PlanFreeCountryUnited StatesDeviceiPhone 6s and iPhone SEOperating SystemiOS 14 My Question or IssueFor the past year, I have had the app crash within 10 minutes every single time it’s in the background. I have tried updating the app, turning off low...

sherlockh0meboy
Casual Listener
Plan Free Country United States Device iPhone 6s and iPhone SE Operating System iOS 14 My Question or Issue For the past year, I have had the app crash within 10 minutes every single...
2021-06-11 9:29:34 PM
2021-07-27 3:53:01 AM
sherlockh0meboy
Casual Listener
786 Views
4 replies
2 likes

786 Views
4 replies
2 likes

Superuser Contribution Shuffle - keeps defaulting

PlanPremiumCountryUkDeviceiPhone XSOperating SystemIOS LATEST My Question or IssueIM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. The change to default to shuffle is extremely irritating. I often use Alexa or Siri...

Chrisspackers
Visitor
Plan Premium Country Uk Device iPhone XS Operating System IOS LATEST My Question or Issue IM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. T...
2020-08-22 2:32:19 PM
2021-07-26 8:29:11 AM
Ver
Spotify Legend
783 Views
2 replies
4 likes

783 Views
2 replies
4 likes

Superuser Contribution Custom order of podcasts on iOs

PlanPremiumCountryUSADeviceiPhone 12, Windows 10, Firestick2016)Operating SystemiOS 14.7 Windows 10 My Question or IssueWhen I create a playlist of podcasts using either the Windows 10 desktop app or the iOS mobile app I have to go to the Windows 10 ...

hdb4720
Casual Listener
Plan Premium Country USA Device iPhone 12, Windows 10, Firestick2016) Operating System iOS 14.7 Windows 10 My Question or Issue When I create a playlist of podcasts using either the ...
2021-07-24 2:54:50 PM
2021-07-25 10:14:15 PM
CarlosE
Moderator
712 Views
3 replies
0 likes

712 Views
3 replies
0 likes

[iOS] Can I sync local files from two laptops to one phone?

I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't been syncing to my phone yet. How do I get this syn...

AliciaTsai
Visitor
I just got a new laptop and have set up local files on that laptop and see my local files from my old laptop showing up in my playlists on my desktop. However my local files on my new laptop haven't ...
2021-06-17 12:43:42 PM
2021-07-25 9:42:36 PM
silas21
Music Fan
205 Views
1 replies
0 likes
iOS

205 Views
1 replies
0 likes

Superuser Contribution Lock screen ios system

https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s write: remove this from your library but the symbol is stil...

Bobymarley
Visitor
https://easyupload.io/yca6e9 Hi, when you listening to a music and open the hamburger menu you have 2 choices: like or dislike with the symbols but when the song is already a liked song it’s wri...
2021-05-25 10:15:52 PM
2021-07-25 9:37:29 PM
Novy
Moderator
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution [iOS][Your Library] New Playlist Order

Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to access my playlists in the order that I made them again...

Jessicataylorc
Visitor
Please consider including an ‘As Made’ option under my library playlists - with the new update, the four options are; Recently Played/Added, Alphabetical, and Creator. I would love to be able to acce...
2021-05-23 8:06:43 AM
2021-07-25 8:53:58 PM
Eni
Moderator
386 Views
2 replies
5 likes
iOS
Your Library

386 Views
2 replies
5 likes

Superuser Contribution “Hey Spotify” feature causes Spotify audio to play as a phone call

Plan: PremiumCountry: United States Device: iPhone 11Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes the audio to play as a phone call when I connect my phone and the music starts playi...

marcus00
Roadie
Plan: Premium Country: United States Device: iPhone 11 Operating System: iOS 14.6 I believe there is a bug with the “Hey Spotify” feature and Apple CarPlay that causes t...
2021-07-24 5:48:30 AM
2021-07-25 10:08:56 AM
Ver
Spotify Legend
639 Views
1 replies
0 likes
Apple CarPlay
Hey Spotify

639 Views
1 replies
0 likes

Superuser Contribution Keeps stopping play after 2-3 songs on an album or radio

I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. I used to have no problem playing an entire album or playing all of the (almost) end...

AbundantlyYours
Casual Listener
I'm in the U.S., on the Premium Individual plan, and don't play it on any device besides my iPhone 8 Plus. I've tried deleting/reinstalling the program, didn't work. ...
2021-07-23 11:09:04 PM
2021-07-25 8:33:54 AM
Alex
Spotify Legend
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Superuser Contribution duo mix playlist doesn’t show up

PlanPremium DuoCountry Device(iPhone SE)Operating System(iOS 14.7) My Question or Issueduo mix playlist doesnt show up to me, but shows up to my partner

filicuk05
Visitor
Plan Premium Duo Country Device (iPhone SE) Operating System (iOS 14.7) My Question or Issue duo mix playlist doesnt show up to me, but shows up to my partner
2021-07-23 6:40:36 PM
2021-07-24 7:24:53 PM
Eni
Moderator
1674 Views
1 replies
0 likes

1674 Views
1 replies
0 likes

Solved!! Music not playing

PlanPremiumCountryUnited StatesDeviceiphone X, Macbook Air My Question or IssueMy music often won’t play - it happens with different songs at different times. It’s similar to having connectivity issues, but it happens all the time - while I’m connect...

Ellcie
Casual Listener
Plan Premium Country United States Device iphone X, Macbook Air My Question or Issue My music often won’t play - it happens with different songs at different times. It’...
2021-07-16 5:30:36 AM
2021-07-24 4:25:16 AM
Ellcie
Casual Listener
540 Views
2 replies
0 likes

540 Views
2 replies
0 likes

Superuser Contribution Apple Watch SE cellular bug?

PlanPremiumCountryUSA Washington Device Apple Watch SE Model A2354Operating System(iOS 7.2 version My Question or IssueEquipment: Apple Watch SE Cellular version and Bose Bluetooth Sport headphones. The app keeps freezing when I use the watch on a ru...

ModestRunner
Regular
Plan Premium Country USA Washington Device Apple Watch SE Model A2354 Operating System (iOS 7.2 version My Question or Issue Equipment: Apple Watch SE Cellular version and Bos...
2021-01-14 3:02:41 AM
2021-07-24 1:54:27 AM
Julian
Moderator
6172 Views
25 replies
3 likes

6172 Views
25 replies
3 likes

Superuser Contribution Offline not working/10 s stop

Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playing at 9-10 seconds. I followed a lot of the guideli...

Duradura
Newbie
Not sure why this is happening but I have been unable to stream my downloaded music consistently whether I have service or not and a more frustrating and increasing issue, is the song will stop playi...
2021-07-18 3:10:20 PM
2021-07-23 9:16:41 PM
CarlosE
Moderator
439 Views
3 replies
0 likes

439 Views
3 replies
0 likes

Superuser Contribution Syncing between two iPhones

PlanPremiumCountryUSDevice(iPhone 7, iPhone XS)Operating System(iOS 14) My Question or IssueIs there any way to sync local files between two iPhones? I’m away from my PC but I just got a new phone and I want to sync all my local files from my old pho...

hyuh
Visitor
Plan Premium Country US Device (iPhone 7, iPhone XS) Operating System (iOS 14) My Question or Issue Is there any way to sync local files between two iPhones? I’m away from my...
2021-07-22 4:39:23 PM
2021-07-23 7:01:56 PM
Julian
Moderator
1306 Views
1 replies
0 likes

1306 Views
1 replies
0 likes

Superuser Contribution Gear Fit2 App Not Working

PlanFree CountryUSA DeviceiPhone Xr (issue is with Gear Fit2) Operating SystemPhone: iOS 15 Beta 2 (this was an issue on iOS 14 as well)Watch:R360XXU1ERC7 (Latest version of Tizen for the watch) My Question or IssueThe Spotify app on my Gear Fit2 doe...

F8Solo
Casual Listener
Plan Free Country USA Device iPhone Xr (issue is with Gear Fit2) Operating System Phone: iOS 15 Beta 2 (this was an issue on iOS 14 as well) Watch:R360XXU1ERC7 (Latest...
2021-07-15 5:13:07 PM
2021-07-23 8:55:00 AM
Jeremy
Spotify Legend
694 Views
7 replies
0 likes

694 Views
7 replies
0 likes

Superuser Contribution Apple Watch downloaded podcast stops and resets to beginning

PlanPremiumCountryUSA DeviceApple Watch Series 6, cellular/WiFi Operating System7.5 My Question or IssueAs a jogger, I Want the single (long) podcast episode I listen to on my run to start where I left off on my last run, In Order To listen to an epi...

jvaleski
Casual Listener
Plan Premium Country USA Device Apple Watch Series 6, cellular/WiFi Operating System 7.5 My Question or Issue As a jogger, I Want the single (long) podcast episode I li...
2021-07-15 2:13:15 AM
2021-07-23 2:17:08 AM
jvaleski
Casual Listener
829 Views
2 replies
1 likes
Apple Watch

829 Views
2 replies
1 likes

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