Paying Monthly for Spotify Premium - Won't work on iPhone 4

[Squarecle]

2 days ago I paid for Spotify Premium on my account "Squarecle", and instead of a 30 day trial, it said I have 48 hours remaining, and I intended to keep paying monthly, and didn't cancel my trial, but now, 2 days later, it won't recognize that I have Premium, and I have checked on my computer to ensure that I do, infact have Premium, and I do.  But when I try to stream on iPhone, it says I must have a Spotify Premium account.

I then tried to get the 30 day trial on my Facebook-tie-in account, and it still says I don't have Premium when I try to stream from iPhone.

Very annoying to deal with on Christmas when I've gotten new headphones and can't use them for the music I love so much.

[Peter__ · Accepted solution]

If you have verified your subscription online and it says premium, try logging out, restarting your device and then logging back in again. 

Peter

[Squarecle]

Thanks bro, don't know how I missed trying to restart whilst logged out, but it worked, anyways.

Happy Christmas!

[Jbdeuce2]

Hi.. Sorry for commenting and asking same question as many other ppl. But apparently this is a common
Issue that seems to be unresolved. I too am a premium member paying my dues each month and am unable to
Search n play music on iPhone. Now my playlists are not working either. I have read through other posts
But still unable to get to work n find it very difficult to search spotify online and contact someone. Especially
When paying monthly. Hope this issue can be resolved swiftly and effectively. Thanks

[Peter__]

---

@Jbdeuce2 wrote:
Hi.. Sorry for commenting and asking same question as many other ppl. But apparently this is a common
Issue that seems to be unresolved. I too am a premium member paying my dues each month and am unable to
Search n play music on iPhone. Now my playlists are not working either. I have read through other posts
But still unable to get to work n find it very difficult to search spotify online and contact someone. Especially
When paying monthly. Hope this issue can be resolved swiftly and effectively. Thanks

---

Hey! Welcome to the community 🙂 

What error messages or behaviour are you getting?

Peter

[Jbdeuce2]

Thanks The error message that is coming up reads..only premium users can stream on demand..radio is
always free. I've read ppl saying similar. It happens with songs on playlist n if searching. So basically nothing
Is working lol. Any help would be great thanks

[Peter__]

---

@Jbdeuce2 wrote:
Thanks The error message that is coming up reads..only premium users can stream on demand..radio is
always free. I've read ppl saying similar. It happens with songs on playlist n if searching. So basically nothing
Is working lol. Any help would be great thanks

---

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Also, be sure that you are logging into the correct account, since it is amazingly easy to have two accounts, 1 using a spotify username and the other using Facebook. You can double check your subscription status at any time on your online account.

Peter