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Playlist description encoding error on app home page

Playlist description encoding error on app home page

Plan

Premium

Device

iPhone SE 2020

Operating System

iOS 16.6

 

My Issue

I have encountered an encoding issue with playlist descriptions. On the home page of the app, any apostrophes in a playlist's description have been replaced with '.

 

Correct desc.jpg
Encoding error.jpg
Reply
3 Replies

Hi @kkzz,

 

Thanks for reaching out. Could you please provide us the following:

  • Is the apostrophe replaced on all devices or only on specific one(s)? How does it look on the webplayer?
  • When did this start happening?
  • Does this happen with all playlists? Does it matter if they are ones you've made or also ones from other people?
  • If you create a new playlist, does that one also have this issue?

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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Hello,

 

Clients are experiencing a playlist portrayal encoding mistake on the Spotify application's landing page. This issue may be connected with characters in the playlist portrayal that are not as expected encoded or perceived, bringing about show issues. Spotify ought to research and fix this issue to guarantee exact playlist data is displayed to clients on the application's landing page.

Best regard.

Other playlists do have this issue. (It is not limited to a single playlist.) It seems to be an issue only on user-made playlists. The playlists made by Spotify (like the Barbie Official playlist) don't seem to have this issue.

The issue does not seem to occur within playlist titles, just descriptions.

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IMG_2677.png

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