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If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading the playlist each time or am I ok?
Solved! Go to Solution.
I've seen reports of at least some data still being used even when the playlists are saved to offline. I don't have any exact numbers, but if you want to be absolutely sure it won't use your data, the best option is to also put Spotify in offline mode from the settings.
I've seen reports of at least some data still being used even when the playlists are saved to offline. I don't have any exact numbers, but if you want to be absolutely sure it won't use your data, the best option is to also put Spotify in offline mode from the settings.
Peter
Spotify Community Mentor and Troubleshooter
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If this post was helpful, please add kudos below!
I have all my music made available offline and in two weeks I've used over 350 MB... I don't understand what's going on... I mean I understand some data might be needed but it seems like Spotify is redownloading every song again every time I play it!
I would gladly use Spotify in offline mode but I also use Last.fm so for the time being, that is a no.
Will Spotify for iOS ever play from cache when songs are made available offline?
Yes, it can use several hundres MB of data per month, depending how many songs are played/skipped because of bugs regarding offline mode and album art cover re-download.
https://community.spotify.com/t5/Ongoing-Issues/iOS-Offline-album-art-not-showing/idi-p/1203278
Please report this bug also to official Spotify support:
https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
iPhone 6s
iOS 10.0.2
Spotify Premium
Spotify usage when I started testing, 617mb
Spotify usage at end of testing, 1.0 GB
I just did some testing in my car this morning on the way to work. I played a playlist which I have downloaded to my iPhone, Spotify still seemed to be using too much data. I turned off Mobile Data for Spotify in iOS settings, songs kept playing no probs (no album art, separate issue), Spotify was offline and no data used. Turned mobile data back on, Spotify immediately started using data again, and in one 45 minute drive to work, Spotify used just over 100mb whilst playing a downloaded playlist.
Where is data going, as this is far too much data to be using for such a short period? A few days ago, I went over my 3gb data allowance within 2 weeks of my phone billing cycle, usually I don't get near it and my usage has not changed. This led me to investigate where all the data was going, and it appears to have going to the Spotify App.
:: EDIT: So after my initial testing yesterday morning (above), I Iistened again to a Downloaded playlist with Spotify online on the way home. I checked about 20 minutes into the trip, and Spotify had used another 300mb data (see photo), either throughout the day (when I didn't use it) or during that brief 20 minute drive listening to "Downloaded" content but still online. I ended up having to turn off Mobile Data for Spotify in iOS settings as I don't have an unlimited mobile data plan. This is a pain in the left buttox as I would like to listen to radio sometimes, or music I haven't downloaded, but I don't think I can be bothered turning data on/off repeatedly to avoid this issue.
I feel this may be a joint issue with iOS 10.0.2 and Spotify, as this version of iOS has had numerous issues with Hotpot and usage of Mobile Data even when connected to WiFi. I would be interested if other users on different platforms have experienced this issue to this extent. I was looking at moving to Family so my wife can use it too, but she has much less data on her plan than me, so this needs to be rectified before we decide to do that.
Having the same issue here! I love spotify and never had an issue with the data but I got a new phone and its not calling on the downloaded songs correctly and pulling from data instead. Pretty disappointed since the main reason why I subscribe is to not use data.
I came here because I am seeing the same behaviour, I have an old iphone 5s in my car that I use for spotify and it has a mobile internet subscription. All the playlists are offline, I have double-checked this. I did not start a new radio or anything I just listened to my offline playlists and within a time-frame of 24 hours Spotify has used 1.5 GB of mobile data. This is on an iPhone 5s running the latest version of iOS and Spotify.
I just did a test and here is what I did:
What is going on here? Last month I was over my 5GB limit of mobile data after about 1 week which is not normal and now I am already on 3.2GB after a couple of days and I barely listened to Spotify.
This iPhone 5S is only used by me in my car and I have already completely erased the device and reinstalled everything (NOTE that I did not restored a back-up but did a fresh install of iOS).
I'm having the same issue. Iphone 6S running iOS 10.2.1 and Spotify 7.4.0. High data usage from playing Offline playlists. Please fix!
Hi Guys,
For those of you who are still having this problem, have a look at my post below. I did a bunch of testing and discovered it was that my device was not registered as an Offline device in Spotify. May not be the cause for everyone, but hopefully helps some of you.
I have all my music i listen to saved to my phone, my phone is connected to 5g wifi 80 to 90% of the time but for some reason, spotify has used 22.5gb of background data from my mobile plan in the last month. This is outrageous that this is even possible in the first place. Music is local and wifi is on!!!!!!!
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