Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is usually around 50% of the playlists and they are titled Loading... in the list. When I try to look at the content of the playlists they are empty.
Another thing, and probably the most annoying, is that my offline synced playlists keep unsyncing themselves when I have this problem. I have tried to do the things that people recommend with issues like this. I have synced my devices with my computer, reinstalled the iphone app a couple of times but it keeps coming back.
Has anyone else had the same problems?
I must admit that it feels a bit ridiculous to pay 10€ / month for something that fails as often as the iphone app. Right now my playlists have been "loading" since yesterday.
Solved! Go to Solution.
Approved your image. Thank you for sharing it. Have a nice summer!
But try to re-install app, this should help.
Hi, did you or anyone else find a fix for this annoying problem..? It only started happening to me since the last iphone spotify app update. Im now using the latest version (0.5.1.74.gbdf7fe51) on my iOS 5.0 iphone 3gs and still having the problem. The app is basically useless!
When i close the app on my iphone or turn my phone off and then open Spotify when the phone is back on i loose all my recent playlists. When I get an internet connection the playlists then appear on the phone but stuck on 'Loading' and most of the time I can't open them. Sometimes some of them do load but I then need to download them all again to play offline.
I find this so annoying mainly because everything used to be ok until the last update. Like the OP said, I'm now paying £10 a month for basically nothing. I used to use the app for hours everyday but now I'm limited to all my old playlists which is bullsh*t!
I would really appreciate it if someone could help as this is really pissing me off at them moment, a complete let down by spotify!
I'm having the same issue.
iPhone 4 - iOS 5.1.1
The playlists wont load at all, it just stays stuck at the loading icon. Doesn't work over 3G or WiFi
VERY Annoying, makes the App nearly useless.
Between this issue and not having the radio function, might as well just use the SpotON app instead
Approved your image. Thank you for sharing it. Have a nice summer!
But try to re-install app, this should help.
This discussion thread has stagnated and someone has marked it as resolved. For anyone else who still has this problem, please add your problem description to this thread...
The more people who comment, the more attantion this will get. If you are using a macbook and iphone combo, please highlight this in your problm description.
I am having the same problem with my iphone 4, all my playlist are now "Loading..." and dont ever load. I wait 15 minutes and nothing gets loaded. It used to work until about 10-14 days ago. I sync with a windows 7 pc but I also do use a macbook pro with spotify to modify my playlists and listen with as well. It seems it may be related to using your account with a Mac? I am able to see my playlist folder names but it doesnt load the playlist names....I have deleted the app off my iphone multiple times and reloaded and get the same problem. Anyone know what else to do here. Spotify still works fine on both my pc and mac but just no on the iphone 4, though it used to.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…