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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73530 Views
  • 16 replies
  • 37 likes
  • 73530 Views
  • 16 replies
  • 37 likes

App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

  • Casual Listener
  • I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...
  • kbrooksc
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

  • Casual Listener
  • Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...
  • kbrooksc
  • Community Legend
  • 2753 Views
  • 5 replies
  • 0 likes
  • 2753 Views
  • 5 replies
  • 0 likes

Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

  • Music Fan
  • Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?
  • kbrooksc
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

  • Regular
  • I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...
  • dinomight
  • Spotify Star
  • 410 Views
  • 1 replies
  • 1 likes
  • 410 Views
  • 1 replies
  • 1 likes

Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

  • Newbie
  • Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...
  • Peter__
  • Community Legend
  • 4380 Views
  • 1 replies
  • 0 likes
  • 4380 Views
  • 1 replies
  • 0 likes

Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

  • Casual Listener
  • I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks
  • jpmarques19
  • Casual Listener
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Metadata not updating over bluetooth

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746. My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt. Quite often the metadata will stop updating. I can still jump between tracks and the time bar across t...

  • Regular
  • I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746.  My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt.  Quite often the metadata will stop upda...
  • thorra
  • Newbie
  • 1546 Views
  • 2 replies
  • 0 likes
  • 1546 Views
  • 2 replies
  • 0 likes

Solved!! [Bug] [iOS] [iPhone] now playing bar hides playlist items

Hello everyone I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows: Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D257) Spotify: 1.4.1.4 Bug description: If you play a song a small bar appears on...

  • Casual Listener
  • Hello everyone 😃   I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows:   Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D25...
  • anruid
  • Casual Listener
  • 4815 Views
  • 8 replies
  • 0 likes
  • bug
    hidden
    iOS
    iphone
    Now playing
  • 4815 Views
  • 8 replies
  • 0 likes

Bugs on 1.5.0.2728 on iPhone

First, let me say thanks to Spotify for introducing the equalizer. IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to say there are still some very annoying bugs remaining in Spotify...

  • Regular
  • First, let me say thanks to Spotify for introducing the equalizer.  IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to ...
  • jfbear
  • Regular
  • 943 Views
  • 2 replies
  • 0 likes
  • 943 Views
  • 2 replies
  • 0 likes

IN ARTISTS PREMIUM my albums dont show up any more

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done something wrong. please help

  • Regular
  • Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done  so...
  • 12152767619
  • Regular
  • 1173 Views
  • 10 replies
  • 0 likes
  • 1173 Views
  • 10 replies
  • 0 likes

[Bug] [iOS] Music Stops Playing after Several Tracks

Description:The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce:Seems to randomly occur on both premium and free playback.It is suspected th...

  • Newbie
  • Description: The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce: Seems to ran...
  • jeremygoh
  • Community Legend
  • 703 Views
  • 1 replies
  • 0 likes
  • 703 Views
  • 1 replies
  • 0 likes

iPad App

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing, the iPhone app is good as well, but the iPad app is at...

  • Visitor
  • I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing,...
  • user-removed
  • Not applicable
  • 603 Views
  • 3 replies
  • 2 likes
  • 603 Views
  • 3 replies
  • 2 likes

Playlist

New to Spotify and this is going to sound so dumb. I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?

  • Newbie
  • New to Spotify and this is going to sound so dumb.  I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?  
  • Grauniad
  • Newbie
  • 600 Views
  • 2 replies
  • 0 likes
  • 600 Views
  • 2 replies
  • 0 likes

Spotify premium: Created playlist on computer, cannot access on iPad or iPhone

I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had this issue. Any suggestions or tips?

  • Casual Listener
  • I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had t...
  • Snitberd
  • Newbie
  • 644 Views
  • 1 replies
  • 0 likes
  • iphone
    Mac
    Premium
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Playlists haven't loaded for 3 days in iPhone 4S

Hello, I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even displayed, it says 0. My desktop version is fine, still displa...

  • Casual Listener
  • Hello,  I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even dis...
  • astridbenet
  • Casual Listener
  • 938 Views
  • 2 replies
  • 0 likes
  • Playlists
  • 938 Views
  • 2 replies
  • 0 likes

Solved!! iOS app in french, cant change

Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the language was changed due to my current location. But now i...

  • Regular
  • Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the languag...
  • Thejfw2000
  • Newbie
  • 18136 Views
  • 12 replies
  • 1 likes
  • 18136 Views
  • 12 replies
  • 1 likes

Solved!! Playlists on iphone stuck Loading...

Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is u...

  • Newbie
  • Hi,   I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlis...
  • MotoMage
  • Casual Listener
  • 9831 Views
  • 9 replies
  • 0 likes
  • 9831 Views
  • 9 replies
  • 0 likes

Solved!! My Premium spotify account is linked to the wrong Facebook on my iphone.

Hello!A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook.Can you help please?When I go to preferences--> social, there is no "disconnect from Facebook". What should I do?Tha...

  • Casual Listener
  • Hello! A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook. Can you help please? When I go to preferences--> social, ...
  • Evillexina
  • Casual Listener
  • 3721 Views
  • 3 replies
  • 0 likes
  • 3721 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for iOS 1.5.0

iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone) New: We've redesigned the Artist page for iPad, now with latest...

  • Spotify Legend
  • iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone)...
  • Goodman
  • Spotify Legend
  • 3572 Views
  • 11 replies
  • 0 likes
  • 1.5.0
    iOS
    Release Notes
  • 3572 Views
  • 11 replies
  • 0 likes