Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlists wont download?

Solved!

Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.

I'm unable to download artists and albums to my spotify to play offline.

I click "save"  and switch everything to "available offline," but the little download arrow is still gray.

I'm on wifi and trying to download these albums for my 11 hour car ride tomorrow and nothing is working.

Reply

Accepted Solutions
Marked as solution

Make sure you have more than 300 MB of storage space left

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies

Have you tried reinstalling the app to see if that help at all?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I just did that and I had to go back and redownload everything. Worked for a little bit, but now I'm stuck back at the beginning where I saved all the playlists but they still won't download.

Marked as solution

Make sure you have more than 300 MB of storage space left

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

How can I make sure of that? And if that's the case, when I will be able to download more albums? Next month or never? I hope next month? In premium account, I should be able to download as many tracks as possible.

 

When it comes to my iPhone, I have more than 30G space, so that's not the issue.

I've reinstalled twice now. When I select available offline nothing happens. I have an iPhone 4 with2.6 gb of space free. It used to show the downloading icon now it just does nothing. If I move the screen up or down it unselects the available offline

Suggested posts