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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80925 Views
  • 19 replies
  • 37 likes
  • 80925 Views
  • 19 replies
  • 37 likes

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

  • Newbie
  • I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged ...
  • Jordi
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

New Iphone App for Spotify missing stereo detail via bluetooth!

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tracks on the previous version and all the guitars co...

  • Regular
  • I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tr...
  • Leftee
  • Regular
  • 843 Views
  • 1 replies
  • 0 likes
  • Spotify Iphone not in stereo via bluetooth
  • 843 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

  • Regular
  • Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...
  • mmlabbd
  • Regular
  • 16778 Views
  • 16 replies
  • 4 likes
  • Carplay
    iOS
    IOS 8.3
    iPhone 5S
    pause
  • 16778 Views
  • 16 replies
  • 4 likes

Solved!! Iphone 4S won't download playlists over wifi - works fine with 3G

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately. Also, I cannot get the phone to show up in the "D...

  • Regular
  • As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately...
  • Jemoer
  • Newbie
  • 5740 Views
  • 27 replies
  • 0 likes
  • 5740 Views
  • 27 replies
  • 0 likes

Solved!! Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.I'm unable to download artists and albums to my spotify to play offline.I click "save" and switch everything to "available offline," but the little download arrow...

  • Casual Listener
  • I've had Spotify Premium for a couple months now and it was working well until recently. I'm unable to download artists and albums to my spotify to play offline. I click "save"  and switch eve...
  • Tsellers
  • Newbie
  • 781 Views
  • 5 replies
  • 0 likes
  • 781 Views
  • 5 replies
  • 0 likes

Premium not updating on iPhone

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no luck.

  • Newbie
  • I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no ...
  • ajones10
  • Newbie
  • 604 Views
  • 4 replies
  • 0 likes
  • 604 Views
  • 4 replies
  • 0 likes

Some songs will Play on desktop but not iphone or ipad

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

  • Newbie
  • Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..
  • OtterD267
  • Newbie
  • 957 Views
  • 5 replies
  • 1 likes
  • 957 Views
  • 5 replies
  • 1 likes

Radio Moved to Your Music - Inconsistent With Desktop/iPad

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which still have the older-looking Radio feature. When wi...

  • Gig Goer
  • Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which ...
  • djshackesq1
  • Gig Goer
  • 242 Views
  • 1 replies
  • 1 likes
  • 242 Views
  • 1 replies
  • 1 likes

Solved!! delete account

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for another month

  • Newbie
  • how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for an...
  • MattSuda
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

How do I access Your Music on the iPad app?

I mostly listen to albums, not playlists. I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on the new desktop app for OS X) and deleted my old playlists (ass...

  • Casual Listener
  • I mostly listen to albums, not playlists.   I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on t...
  • user-removed
  • Not applicable
  • 20641 Views
  • 60 replies
  • 27 likes
  • 20641 Views
  • 60 replies
  • 27 likes

Spotify Switches songs randomly!

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF? I've seen many posts on this... but don't see a solution. I can listen to songs randomly on iTunes radio for free. This has become a dea...

  • Casual Listener
  • I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF?   I've seen many posts on this... but don't see a solution. I can liste...
  • malakhi
  • Newbie
  • 1251 Views
  • 3 replies
  • 1 likes
  • 1251 Views
  • 3 replies
  • 1 likes

Solved!! using usb device

there is any way to add my spotify songs in a usb device?? 

  • Newbie
  • there is any way to add my spotify songs in a usb device??  
  • MattSuda
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Local files won't play on iPhone app

Hi,I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made available offline, with my iPhone and laptop on the same wifi, and...

  • Newbie
  • Hi, I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made ava...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Can't Move songs between playlists

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

  • Regular
  • Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.
  • nunotomas
  • Regular
  • 387 Views
  • 1 replies
  • 0 likes
  • Is there a bug on Spotify for Iphone (latest IOS) I can't add songs or transfer them btw playlists
  • 387 Views
  • 1 replies
  • 0 likes

Cant sync local files

Hello! So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files.I have verified that I am on the same network on both my Macbook Pro and iPhone 6.I have tried reinstalling the app on b...

  • Casual Listener
  • Hello!   So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files. I have verified that I am on the same network on both my M...
  • Nilsen
  • Casual Listener
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Syncing to offline mode on iPhone 5

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore . I've got 8 gb storage on my phone left and obviou...

  • Newbie
  • I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore ...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Having trouble playing my "Local Files" on my iphone 6

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution all my files are in mp3 formatall sources are highlighted in my preferences and the file destination has...

  • Newbie
  • title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution  all my files are in mp3 format all sources a...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Spotify connect to fire tv crashes - both from ipad and iphone

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier this year, connect started crashing on the fire tv ...

  • Newbie
  • I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier ...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Spotify Running

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the settings and checked my email but I cannot find anyth...

  • Casual Listener
  • I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the se...
  • lucai13
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Cancel subscription

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

  • Newbie
  • How can I cancel my subscription before premium trial offer ends so I will not have to pay ?
  • mapuya19
  • Community Legend
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes