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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62882 Views
  • 16 replies
  • 37 likes
  • 62882 Views
  • 16 replies
  • 37 likes

iphone app censoring songs

Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?

  • Casual Listener
  • Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?
  • MattSuda
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Please help!

Good afternoon,My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook!Facebook is not my premium account and does not have my music on it, can you please assist me in logging b...

  • Newbie
  • Good afternoon, My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook! Facebook is not my premium account and does not h...
  • MattSuda
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

How to keep music on phone

Keep have to save all the music over after closing app

  • Casual Listener
  • Keep have to save all the music over after closing app
  • MattSuda
  • Spotify Star
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Redeeming My Spotify Gift Card

Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" and I'm 100% sure it was the code.also ...

  • Casual Listener
  • Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact custom...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Trouble getting playlists after buying premium

I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my playlists. This only happens on my iPhone 5c. If I ...

  • Newbie
  • I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my ...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Old version of Spotify on iOS 6 in France (iPhone 3GS)

Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ?Depuis la mise à jour de Spotify sur Apple Store, il est impossible d'ins...

  • Newbie
  • Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ? Depuis la mise à j...
  • MattSuda
  • Spotify Star
  • 840 Views
  • 1 replies
  • 0 likes
  • 840 Views
  • 1 replies
  • 0 likes

sadly i give up with spotify.

help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community" etc, auto response email answer. well no they hav...

  • Casual Listener
  • help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community...
  • MattSuda
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Spotify app doesn't compatible with Media In of Volkswagen

Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available? Thanks

  • Newbie
  • Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available?   Thanks
  • pablo_92
  • Newbie
  • 634 Views
  • 1 replies
  • 2 likes
  • 634 Views
  • 1 replies
  • 2 likes

Help transferring Local files

Hi Guys I'm about to leave for my holiday on Friday so any fast responses would be helpful Im new to spotify and seem to be having difficulties get a few of my local files to sync to my songs page.I have ensured that I am connected to the same WI-Fi ...

  • Newbie
  • Hi Guys  I'm about to leave for my holiday on Friday so any fast responses would be helpful  Im new to spotify and seem to be having difficulties get a few of my local files to sync to my...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Won't play

Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will play. Also at times spotify will shut down by itself. I ch...

  • Regular
  • Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will p...
  • L8on
  • Casual Listener
  • 488 Views
  • 4 replies
  • 0 likes
  • 488 Views
  • 4 replies
  • 0 likes

Certain local files not syncing while others are

I am running on OS X 10.9.5 and iOS 8.3.Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0.I am a Premium subscriber.I am not even close to the 3,333 local file sync limit.I have plenty of space on my iPhone.When trying to sync l...

  • Newbie
  • I am running on OS X 10.9.5 and iOS 8.3. Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0. I am a Premium subscriber. I am not even close to the 3,333 local file sync limit....
  • L8on
  • Casual Listener
  • 695 Views
  • 1 replies
  • 0 likes
  • apple
    iOS
    local files
    Mac
  • 695 Views
  • 1 replies
  • 0 likes

Local Files Problem - iPhone 6

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, I know my desktop application and mobile applicatio...

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  • Newbie
  • I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, ...
  • L8on
  • Casual Listener
  • 902 Views
  • 1 replies
  • 0 likes
  • Local files for Spotify Mobile
  • 902 Views
  • 1 replies
  • 0 likes

iPhone disconnects from WiFi when Spotify app is open

Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. Any suggestions? Thanks in advance!

  • Newbie
  • Hi there,   every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. ...
  • TEDavis-154
  • Newbie
  • 862 Views
  • 1 replies
  • 2 likes
  • 862 Views
  • 1 replies
  • 2 likes

Login Failed

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't login on my IOS Spotify app, It gives me the message Login fail...

  • Newbie
  • Just upgraded to spotify premium, happy to have it but I can't login on my Iphone.  I can login on my PC web browser and my IOS safari web browser.  I don't understand why but I just can't ...
  • LordRollin
  • Community Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Synced songs disappear from iPhone

On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone. At the time of sync, things seem fine. I am able to listen to the music from my iPhone. As soon as I disconnect from the PC, all t...

  • Newbie
  • On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone.  At the time of sync, things seem fine.  I am able to listen to the m...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Solved!! Duplicate music in my phone

When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?

  • Newbie
  • When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?
  • MattSuda
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Background App Refresh?

I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for quite a while now. If I stop using the app for a while...

  • Newbie
  • I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for qui...
  • MattSuda
  • Spotify Star
  • 1302 Views
  • 1 replies
  • 0 likes
  • 1302 Views
  • 1 replies
  • 0 likes

2 month free trial cancelation

I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?

  • Casual Listener
  • I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?
  • LordRollin
  • Community Legend
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

Spotify Running Issue

I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the app on my iPod yet. I'm curious if maybe it is bec...

  • Casual Listener
  • I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Playlist

Como reproducir toda playlist desde tv sin aprepatar un play cada una

  • Newbie
  • Como reproducir toda playlist desde tv sin aprepatar un play cada una
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes