Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Plays too fast

Solved!

Plays too fast

I have a iphone 6 plus, have reinstalled, turned off and on and the songs still play too fast, i would greatly appreciate any assiatance  thanks

Reply

Accepted Solutions
Marked as solution

Hi
Thank you for your concern, however today the speed went back to normal. Im not sure how or why though
Re IOS version, updated through latest versio, 10 something

rgds

View solution in original post

5 Replies

Hey @MBSmark, what are you using to play your music through? Headphone jack, bluetooth or something else?

hi, thx for asking

i use headphones jacks and bluetooth, ive resetted de app and restarded the phone....i greatly appreciate any suggestions  

other wise im just going to cancel spotfy, which would be a pitty

So the issue happens when playing through the headphone jack and also when playing over bluetooth? Are you able to try uninstalling and reinstalling the app?

Finally - can you please confirm what version of iOS you are running?

Thanks!

Marked as solution

Hi
Thank you for your concern, however today the speed went back to normal. Im not sure how or why though
Re IOS version, updated through latest versio, 10 something

rgds

Very strange! I'm thinking it was likely that it was an iOS glitch of sorts. Let us know if you have any further issues!

Suggested posts