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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52523 Views
  • 16 replies
  • 36 likes
  • 52523 Views
  • 16 replies
  • 36 likes

Spotify deleted all of "my music"

On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has an option for "browse". My library was fine only h...

  • Newbie
  • On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has...
  • Ohjaepil1985
  • Newbie
  • 571 Views
  • 2 replies
  • 0 likes
  • Deleted downloads
    iphone
  • 571 Views
  • 2 replies
  • 0 likes

Downloaded songs not working

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

  • Casual Listener
  • I have downloaded multiple albums offline but they won't play offline and I don't know why, please help
  • John1233
  • Casual Listener
  • 448 Views
  • 4 replies
  • 0 likes
  • 448 Views
  • 4 replies
  • 0 likes

[bug] AirPlay (and perhaps Chromecast) not available when Spotify is down

Hey there! I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV? Well... I can't. When I select 'Available devices' (or whatever it's ca...

  • Newbie
  •   Hey there!   I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Ayuda descargas Iphone

Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ?

  • Newbie
  • Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ? 
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

artwork keeps changing size

I'm probably being an idiot but would be grateful for advice. On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of the screen on the grey strip. the artwork then pops up with...

  • Newbie
  • I'm probably being an idiot but would be grateful for advice.  On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of th...
  • 378 Views
  • 0 replies
  • 0 likes
  • 378 Views
  • 0 replies
  • 0 likes

Spotify not playing with aux chord

My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord. I'd been using it like this with no problems until I was in a rental car for work for about a week. I plugged in the phone in th...

  • Newbie
  • My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord.  I'd been using it like this with no problems until I was in a rental ca...
  • 1790 Views
  • 0 replies
  • 0 likes
  • 1790 Views
  • 0 replies
  • 0 likes

Premium Account on both my iPad and on my IPhone

I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and restart my own phone to see if it would work and it h...

  • Newbie
  • I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and re...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Reset Spotify with all offline downloads, playlists, etc.

Hi,how is it possible to reset the whole account with all the likes done and downloads, etc. ???I am using an IOS 10 with an Premium Account. Email: imranmunich@hotmail.com

  • Newbie
  • Hi, how is it possible to reset the whole account with all the likes done and downloads, etc. ??? I am using an IOS 10 with an Premium Account.   Email: imranmunich@hotmail.com
  • 545 Views
  • 0 replies
  • 0 likes
  • 545 Views
  • 0 replies
  • 0 likes

BMW Connected Album Art Issue

So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive. Then a few weeks ago after maybe the last update on 12.12.14 or a Carrier Update o...

IMG_2066.JPG IMG_0302.jpg
  • Regular
  • So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive.   Then a few w...
  • user-removed
  • Not applicable
  • 12497 Views
  • 53 replies
  • 0 likes
  • 12497 Views
  • 53 replies
  • 0 likes

Solved!! Got a new iPhone 7, some songs/playlists will not download?

Hey everyoneI (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I am connected to internet yet it won't play any songs- ...

  • Newbie
  • Hey everyone I (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I a...
  • TakeMyRice
  • Regular
  • 840 Views
  • 1 replies
  • 0 likes
  • 840 Views
  • 1 replies
  • 0 likes

Able to search for users by first and last name this AM, now their profiles are unsearchable, why?

I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I did this first thing this morning while logged into m...

  • Newbie
  • I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I di...
  • TakeMyRice
  • Regular
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Spotify App keeps crashing.

I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the app. I tried updating the Spotify app but that hasn'...

  • Casual Listener
  • I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the a...
  • gmehw
  • Casual Listener
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes

Can't continue student discount

I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?

  • Newbie
  • I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

" My devices"

I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...

  • Casual Listener
  • I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Not Receiving Notifications on iPhone

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...

  • Casual Listener
  • I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfo...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

iOS issue while send music from iPhone to Denon AVR-X1100W

Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application.I have tested this issue on my wife's iPhone 4S with iOS 7x and it is not appearing. Please HELP (I use S...

  • Casual Listener
  • Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application. I have tested this issue on my wife's iPhone 4S with...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Importing music from pc to iPhone

Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.

  • Newbie
  • Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Spotify Connect Issues

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.

  • Visitor
  • Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

  • Regular
  • Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
  • user-removed
  • Not applicable
  • 771 Views
  • 15 replies
  • 0 likes
  • 771 Views
  • 15 replies
  • 0 likes