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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81183 Views
  • 19 replies
  • 37 likes
  • 81183 Views
  • 19 replies
  • 37 likes

Album artwork not loading for Local Files on iOS

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?

  • Newbie
  • I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?  
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

No Premium

Sehr geehrtes spotify Team,Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut anzuschaffen es ist aber fehlgeschlagen obwohl das Geld...

  • Newbie
  • Sehr geehrtes spotify Team, Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut an...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Have to shut off/turn back on WiFi to stream?

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after it's already connected, it works flawlessly. This ...

  • Newbie
  • Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Some songs can only be played on the desktop client

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

  • Regular
  • There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.
  • Microhoo
  • Regular
  • 814 Views
  • 7 replies
  • 0 likes
  • 814 Views
  • 7 replies
  • 0 likes

Download Mixtape

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

  • Newbie
  • I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??
  • Hubo
  • Community Legend
  • 1033 Views
  • 1 replies
  • 0 likes
  • 1033 Views
  • 1 replies
  • 0 likes

Waiting to Download - NOT SOLVED

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it?? I've tried every single thing on here, re-installing, re-booting, even renaming ...

  • Visitor
  • Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it??   I've tried every sin...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on iPhone after upgrade

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

  • Newbie
  • I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!
  • keber88s
  • Casual Listener
  • 11632 Views
  • 7 replies
  • 3 likes
  • 11632 Views
  • 7 replies
  • 3 likes

Log in issue

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web.Please help.ThanksLee

  • Casual Listener
  • I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web. Please help. Thanks Lee
  • Lwarrenhky
  • Casual Listener
  • 553 Views
  • 4 replies
  • 0 likes
  • 553 Views
  • 4 replies
  • 0 likes

iOS app on iPhone randomly crashes

Hello! For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing and kicks me back to the iPhone home screen). I have tried a...

  • Newbie
  • Hello!   For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing ...
  • rjcola27
  • Casual Listener
  • 1428 Views
  • 3 replies
  • 4 likes
  • crashing
    iOS 9.3.3
    Premium
  • 1428 Views
  • 3 replies
  • 4 likes

Superuser Contribution ADOBE FLASH PLAYER/ SINGING IN TO ACCOUNT

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY. IT WILL NOT GO AWAY AND I CANNOT GET TO MY PLAYLIST. ANY SUGGESTION? TVR

  • Newbie
  • I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY.  IT WILL NOT GO AWAY AND I CANNO...
  • MaryS
  • Roadie
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Different IOS interface

Hi, I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the slide out from the left side option. Is there a way to change this t...

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  • Casual Listener
  • Hi,   I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the sli...
  • user-removed
  • Not applicable
  • 841 Views
  • 3 replies
  • 1 likes
  • 841 Views
  • 3 replies
  • 1 likes

Superuser Contribution Signing up

I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whenever I enter an email, there is an error. I have tri...

  • Newbie
  • I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whene...
  • MaryS
  • Roadie
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Baixar musicas

Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!

  • Newbie
  • Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!
  • 418 Views
  • 0 replies
  • 2 likes
  • 418 Views
  • 0 replies
  • 2 likes

Offline Mode

List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode.I have premium account.help

  • Newbie
  • List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode. I have premium account. help
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Songs synchronisieren nicht

Ich habe folgendes Problem: Meine Playlists synchronisieren, wenn ich den Schalter auf "Offline verfügbar" umstelle, die Songs an sich allerdings nicht. Egal, wie oft ich hier den Schalter an- und ausdrücke, die Synchronisation beginnt einfach nicht....

  • Casual Listener
  • Ich habe folgendes Problem: Meine Playlists synchronisieren, wenn ich den Schalter auf "Offline verfügbar" umstelle, die Songs an sich allerdings nicht. Egal, wie oft ich hier den Schalter an- und au...
  • burner
  • Roadie
  • 9594 Views
  • 7 replies
  • 0 likes
  • 9594 Views
  • 7 replies
  • 0 likes

iPhone

Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?

  • Newbie
  • Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! iOS update 0.5.8 crashes constantly on iPad

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out. The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly crashes. What's going on? I'm running iOS 6.0.1 on the 4th generation iPa...

  • Spotify Star
  • Spotify Star
  • Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out.   The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly c...
  • Staciewhitby
  • Newbie
  • 27661 Views
  • 236 replies
  • 70 likes
  • 27661 Views
  • 236 replies
  • 70 likes

Save to mophie

I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?

  • Casual Listener
  • I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?
  • 12162572257
  • Casual Listener
  • 872 Views
  • 2 replies
  • 0 likes
  • 872 Views
  • 2 replies
  • 0 likes