Please fix the syncing on spotify!

[ethan021021]

Spotify Employees,

Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it shows as a mini album artwork in the box above the play and pause buttons! Also the album artwork just doesn't plain show up on iOS devices..

Please Spotify fix this

Thanks

Ethan

[Jordi]

Hi there,

Have you tried disabling your firewall and or enabling UPnP in your router settings?

[jeremygoh]

If you’re syncing Local Files / files on your Computer:




Ah - That answers the question!

If you have physical tracks (Local Files) that's located on your computer, you need to make sure you open the Spotify app on your PC/Mac/Linux and head to the Devices Tab AND open the app on your iPhone.
Also make sure that the computer and the phone is on the same wifi network.
If it still does not work, go to your iPhone and open a Personal Hotspot and connect your computer to the wifi network on your iPhone and all should be well!

If you need a video guide on how it works, follow this slightly outdated YouTube video (the idea is still the same though):
http://www.youtube.com/watch?v=aYD44I3irnA

AND If you’re using a Mac, follow this guide to allow your Spotify to access through the firewall:
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/local-files-will-not-sync-to-spotify...

If you’re using Windows (here’s the Windows Firewalls rules):
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iPhone-5-iOS7-won-t-sync-or-show-up-...