Por qué no me deja reproducir música en mi cuenta?

[#1]

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

[MateusM]

Hey there! I hope you don't mind that I reply to this thread in English.

Have you already tried any troubleshooting so far? We recommend giving a Spotify clean reinstall if you haven't already as it helps get rid of any cache that might be causing issues. You can take a look and follow the steps here.

Additionally, it would be worth ensuring you're using a stable internet connection.

Looking forward to hearing from you.

/Mateus