Premium user cannot see premium content

[Tubitha]

Plan

Premium

Country

UK currently in Turkey

Device

iPhone 12

Operating System

Ios 17

My Question or Issue

I am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

[Lyubka]

Hey @Tubitha,

Thank you for reaching out here in the Community.

If you're a Premium user, but you can't access the benefits and features of your plan - we'd recommend checking out this FAQ and following the steps provided in there.

Hope this helps. If you need anything else, the Community is here for you 🙂