Preview play is not appearing on shared iMessage

[11125344941]

Plan

Premium (app is updated)

Country

CZ

Device

(iPhone 13 mini)

Operating System

ios 17.6.1

My Question or Issue

Everytime is share a song from spotify to imrssage a blue play button will appear for a preview. Why is gone now? Pictures are provided for explanation. I tried shared via url and also from imessage button in spotify app. 

 

 

[MateusM]

Hey @11125344941!

Thanks for reaching out!

Even though you’re not seeing the play button, are you still able to open the song without any issues? Also, could you ask a friend or family member to log in on your device and see if the same thing happens with their account?

Let me know how it goes!
/Mateus

[jnovakii]

Happening to me as well. Friends on the other end see the play button, I only see the album artwork with no preview button. This is a recent change I've noticed over the last few months. App and iOS is up-to-date. I've disabled then re-enabled iMessage, uninstalled/reinstalled the Spotify app, multiple reboots, over wifi/over network etc. etc. nothing fixes it.

[MateusM]

Hey folks @11125344941 @jnovakii!

Thanks for reporting this and sharing the details!

We’ve passed it along to the tech team so they can take a closer look. We can’t promise a specific timeframe for a fix, but it’s a good idea to keep the app updated so you don’t miss any changes.

Hope this helps!

/Mateus