Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52508 Views
  • 16 replies
  • 36 likes
  • 52508 Views
  • 16 replies
  • 36 likes

My listening history randomly stopped updating, how do I fix it?

So i decided to check my listening history and found out that for at least coupe hours it didn't update even though i was listening to a lot of music in that timeframe. From what I can gather, the mobile listening history does not update at all, the ...

  • Casual Listener
  • So i decided to check my listening history and found out that for at least coupe hours it didn't update even though i was listening to a lot of music in that timeframe. From what I can gather, the mo...
  • gawen
  • Casual Listener
  • 1128 Views
  • 15 replies
  • 3 likes
  • 1128 Views
  • 15 replies
  • 3 likes

Superuser Contribution App Notifications for Music/Podcasts do not work

PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...

  • Newbie
  • Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS   My Question or Issue Does anyone else not get any notifications o...
  • Yoshi22
  • Regular
  • 938 Views
  • 8 replies
  • 2 likes
  • Premium
  • 938 Views
  • 8 replies
  • 2 likes

Spotify is running insanely slow on my iphone 7 plus

Spotify is unresponsive, and only ever plays one song in a playlist (and it lags). This began last week. Before that I had no issues.I only have about 20 playlists. I probably have about 150 liked songs. My iphone has spare storage space. I've tried ...

  • Visitor
  • Spotify is unresponsive, and only ever plays one song in a playlist (and it lags). This began last week. Before that I had no issues. I only have about 20 playlists. I probably have about 150 like...
  • Not applicable
  • 339 Views
  • 2 replies
  • 1 likes
  • 339 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files not playing on Iphone

I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried everything but nothing seems to fix this. Help!

  • Newbie
  •   I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried e...
  • xrazzthekidd
  • Casual Listener
  • 20286 Views
  • 26 replies
  • 2 likes
  • 20286 Views
  • 26 replies
  • 2 likes

Superuser Contribution On my iPhone, there is no audio on any song or podcast selection.

It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the phone and restart it.

  • Visitor
  • It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the pho...
  • Not applicable
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t Make a Hidden Song Unhidden

While using smart shuffle, I found a song I liked and I accidentally hit the hide button instead of plus button. Now I can’t make the song unhidden and add it to my liked songs. I have tried to press the unhide button but it doesn’t exist in my likes...

  • Casual Listener
  • While using smart shuffle, I found a song I liked and I accidentally hit the hide button instead of plus button. Now I can’t make the song unhidden and add it to my liked songs. I have tried to press...
  • ChuckDaddyy
  • Visitor
  • 1779 Views
  • 9 replies
  • 0 likes
  • 1779 Views
  • 9 replies
  • 0 likes

Superuser Contribution How do I quickly see which songs are liked within a playlist?

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they removed the heart. Is there any other way to view this ...

  • Newbie
  • (app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they remo...
  • ImTheLouD1
  • Casual Listener
  • 2540 Views
  • 5 replies
  • 9 likes
  • 2540 Views
  • 5 replies
  • 9 likes

Superuser Contribution Spotify not playing through bluetooth headphones on apple watch

PlanFamily PremiumCountry UK DeviceiPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4 My Question or IssueSpotify is not playing through bluetooth headphones on apple watch. Headphones are not appearing in device list. This happen...

  • Newbie
  •   Plan Family Premium Country UK   Device iPhone XR iOS 16.1.1 and Apple Watch 8 watchOS 9.1 and Sony WF-1000XM4     My Question or Issue Spotify is not playing thr...
  • soroushar
  • Newbie
  • 6168 Views
  • 14 replies
  • 0 likes
  • 6168 Views
  • 14 replies
  • 0 likes

Superuser Contribution Guest mode

I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking through all your playlists and songs. A guest mode ...

  • Newbie
  • I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking ...
  • eVad-e
  • Newbie
  • 18743 Views
  • 2 replies
  • 10 likes
  • 18743 Views
  • 2 replies
  • 10 likes

Superuser Contribution Unable to play anything in CarPlay

Spotify version8.9.19.571PlanPremiumCountryThe NetherlandsDeviceiPhone 15 Pro Max / CarPlay in a Mini CooperOperating SystemiOS 17.3.1 My Question or IssueLately, Spotify is not able to play anything upon (re)connecting with CarPlay. It’ll show the l...

  • Casual Listener
  • Spotify version 8.9.19.571 Plan Premium Country The Netherlands Device iPhone 15 Pro Max / CarPlay in a Mini Cooper Operating System iOS 17.3.1   My Question or Issue Lately, Spotify...
  • Esmee3
  • Visitor
  • 12276 Views
  • 15 replies
  • 0 likes
  • 12276 Views
  • 15 replies
  • 0 likes

Superuser Contribution Change for family and can't listening without wifi

Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us.

  • Visitor
  • Hi, I just change my plan for a family one. It's suppose to be a premium plan.. but It's impossible to listen the music (on our play list) without wifi or internet plan? Thanks for helping us. 
  • Vasil
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist changes randomised

PlanPremiumCountryUKDeviceiPhoneOperating SystemiOS My Question or IssueWhen moving songs from one playlist to another or taking songs off of playlist, it happens to a random song not the one chosen. Problem seems to stop when playing the song you wa...

  • Newbie
  •   Plan Premium Country UK Device iPhone Operating System iOS   My Question or Issue When moving songs from one playlist to another or taking songs off of playlist, it happens to ...
  • Vasil
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device.    A computer and WiFi network are not required to use this new import method. ...
  • sapmi
  • Music Fan
  • 52508 Views
  • 16 replies
  • 36 likes
  • 52508 Views
  • 16 replies
  • 36 likes

Superuser Contribution Battery drain on iPhone

Plan Premium Country United States Device iPhone 15 pro Operating System iOS 17.0.3 Spotify version 8.8.80.570 My Question or Issue Hello, I just recently got an iPhone 15 pro. At night I like to play some noise through Spotify to sleep. I noticed th...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 15 pro Operating System iOS 17.0.3 Spotify version 8.8.80.570   My Question or Issue Hello, I just recently got an iPhone...
  • pharrlinda
  • Casual Listener
  • 16322 Views
  • 29 replies
  • 4 likes
  • 16322 Views
  • 29 replies
  • 4 likes

Solved!!Superuser Contribution When I search a song, it's playing on reapeat instead of playing similar ones

PlanPremiumCountryPlDeviceiPhone 13 pmOperating Systemios 17.4.1My Question or IssueSame issue as here, but the solution did not work for me, any further advices? https://community.spotify.com/t5/Android/Similar-songs-not-playing-after-searched-song-...

  • Casual Listener
  • Plan Premium Country Pl Device iPhone 13 pm Operating System ios 17.4.1 My Question or Issue Same issue as here, but the solution did not work for me, any further advices? 🙂  https://...
  • Not applicable
  • 816 Views
  • 4 replies
  • 0 likes
  • 816 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Remove played episodes has stopped working on iOS App

There seems to be a bug in the Spotify iOS app (I'm currently running version 8.9.19.571). I listen to podcasts using Spotify and I have auto-downloads turned on. I also have "Remove played episodes" set to "After playing". In the past, this used to ...

  • Music Fan
  • There seems to be a bug in the Spotify iOS app (I'm currently running version 8.9.19.571). I listen to podcasts using Spotify and I have auto-downloads turned on. I also have "Remove played episodes"...
  • MihailY
  • Moderator
  • 5528 Views
  • 47 replies
  • 8 likes
  • 5528 Views
  • 47 replies
  • 8 likes

Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

  • Casual Listener
  • Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on
  • p3400
  • Newbie
  • 7310 Views
  • 8 replies
  • 1 likes
  • 7310 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Connect - need premium subscription?

Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select the device in the Spotify App on my iPhone, it says ...

  • Visitor
  • Hi all - beginners’ question. I want to use Spotify Connect on my Ruark R3s, which is equipped for this. It worked for about a hour with my free Spotify subscription, but now, when I try and select t...
  • tom_nichols
  • Visitor
  • 1408 Views
  • 3 replies
  • 0 likes
  • 1408 Views
  • 3 replies
  • 0 likes

Superuser Contribution sleep timer on iOs for podcasts gone

Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot menu. Bit for podcasts I used to have a little timer ...

  • Casual Listener
  • Hello, I noticed that my beloved sleep timer for podcasts in gone. Latest iOs, latest spotify app. How can I get it back? Or was it removed on purpose? For music it is still there in the three dot ...
  • Letigra
  • Regular
  • 19661 Views
  • 46 replies
  • 13 likes
  • 19661 Views
  • 46 replies
  • 13 likes