Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem in my car with Spotify - After a little Time - Unsupported Device -

Problem in my car with Spotify - After a little Time - Unsupported Device -

Hello Community,

 

i am from Germany and drive a Honda Accord Tourer '09 (Acura TSX 09 in america) and my Car-radio supports ipod and iphone over USB. When i was hearing music from the libary in my iphone, there are no problems. But when i am listening to music over spotify, after a random time it stops and on my car radio comes the message "Unsupported Device". Then when i disconnect and connect the iphone again, after 10-30 seconds the message comes again and music stops. Same problem with iphone 4s and iphone 5s, each tested. I have changed the music quality too, from excellent to normal, but same problem. Playlist offline or online makes no change.

 

Does anybody knows this problem and can help me?

 

Greeting from Germany

 

Philipp

Reply
1 Reply

Hi. There's abug topic here regarding this. Still unresolved as far as I know so worth adding your details there.

Suggested posts